Without leaps of imagination, or dreaming, we lose the excitement of possibilities.   Gloria Steinem

When I was a little girl, my mother encouraged me to dream. She would often tell me … “Dream big dreams. It does not cost anything to dream.”

So as a child, I would imagine myself becoming …

possibility thinking

… A gold Olympic ice skater on one day.

… The first woman astronaut on another day.

… Then it was a toss up between a princess, a cowgirl or a Mickey Mouse musketeer on the other days.

Nobody ever told me that anything was impossible. I am grateful for those early days that shaped me to thrive possibilities.

Now that I work with leaders, I find the art of possibility thinking extinct in many companies. If you are a leader that …

• Rarely challenges the boundary conditions of your thinking
• Struggles in creating new visions that fire up you and your organization
• Freezes at opportunities and problems with no precedence,

it is time to thrive in possibilities again.

Before addressing the what and how of possibility thinking, let’s look at how over-focus on accountability is preventing possibility thinking in your organization.

Is Too Much Accountability Stifling Your Organization?

While accountability is absolutely essential to the health of your organization, from a brain perspective, it drives your focus and thinking in an opposite direction to possibility thinking.

Why?

Accountability is all about …

• Discipline
• Control
• Order
• Measurement and metrics
• Limit in focus
• Here and now
• Excellence in execution
• What is
• Stability
• Norms

Accountability actually trains your brain to think in terms of boundaries … to stay in the box … to limit your focus. That’s a good thing to a point. You need accountability to achieve your company goals.

However, for many organizations, over-emphasis on accountability stifles creative thinking, innovation and visioning. The key for leaders is to know how to intersect and integrate possibility with accountability.

If you are like many leaders, the likelihood is that possibility thinking is the weaker muscle. Let’s look at how you can change that.

What is Possibility Thinking?

The only limits to the possibilities in your life tomorrow are the ‘buts’ you use today.     Les Brown

Interact with a child and you will know what possibility thinking is. For them, the world is filled with new things to discover. Their curious minds want to explore everything around them. Their imaginations fire up as they pretend to be their favorite heroes and villains.

As we mature as adults, we lose that creative spark. We lose our inquisitive thinking. We forget how to create the world around us.   We get stuck in our sense of reality and don’t dare new horizons.

We’ve stopped believing in what is possible.

From my experience, possibility thinking …

• Is a mindset in which, as a leader, you think beyond limits (yours and your company’s).

• Asks possibility questions.

• Thinks BIG

• Challenges status quo

• Creates breakthrough solutions

If you want to see possibility thinking in action, watch this inspiring 90 second video clip.

Noah Galloway – an army veteran who lost both his right arm and leg in the Iraq War – was a contestant on last season’s Dancing with the Stars. He defied the odds in both what he could accomplish (with a metal leg and a missing arm) and how far he could go in the contest.

It’s a must watch video.   It will inspire you to eliminate excuses and reach new heights.

7 Ways to Cultivate Your Possibility Thinking

What we can do or cannot do, what we consider possible or impossible, is rarely a function of true capability.  It is more likely a function of our beliefs about who we are.  Anthony Robbins

Possibility thinking is a brain muscle. If you let yours get flabby, it needs to be strengthened again. Here’s 7 ways how.

Ask Possibility Questions

Possibility questions are critical in your leadership role because they break through the boundary conditions of your (or some else’s) thinking. They transform disempowering beliefs to empowering ones.

Here are examples of possibility questions to get you started.

• What if you could achieve ‘x’ (a seemingly impossible) goal, what would be the first step you would take?

• What leader inspires you the most? What would they do in this situation?

• How do we need to lead differently to double our growth in the next year?

• How do you know “that” (such as belief) is true? Are there any other possibilities?

• What is the ideal outcome you seek?

Find Who and What Inspires You

In NLP, one of the foundational principles is — if one person can do something, anyone can do it (through modeling).

Find the leader who inspires you. Someone whose success and excellence you would like to model. As Isaac Newton said,

“The reason I see so far is because I stand on the tall shoulders of those who have come before me.”

Once you have identified someone, the next question is: what specifically about this person would you like to model?

Externally, it could be his/her behaviors, habits, physiology, etc.  Internally it could be his/her beliefs, values, character traits and more.

For example, if Richard Branson inspires you, you might want to model his beliefs (such as, business is fun) or personality traits (such as, resilience) or values (such as, adventure). The person you pick can be someone you know or don’t know, someone alive or dead.

In a future article, I will address the process of modeling at greater length. The first step is to decide who and what to model.

Creative Destruction 

In 1942 Austrian economist and ardent capitalist, Joseph Schumpeter coined the phrase creative destruction – his theory about what drives busts and booms in the economy.

Creative destruction is the process in which new technologies, new kinds of products, new production methods, etc. made old ones obsolete, forcing existing companies to adapt or fail. Kodak is a good example of a company that failed because of creative destruction.

Given the pace of change in today’s business world, modern leadership must learn to embrace the concept of creative destruction within their companies to create new possibilities. Such as:

• What ways of thinking from your past should you obliterate to make room for a brand new future?

• What systems and structures should you destroy to keep up with change?

• How must you destructively and disruptively instigate change (before needed) to stay ahead of the competition?

“Dream One Size Bigger”

In his book, How Successful People Think, John Maxwell addresses 6 ways that possibility thinkers think. One of those ways is to dream one size bigger.

Are you a leader that tends to dream small? Do your visions and goals fall well below who you can be and what you can achieve?

Challenge yourself to dream more expansively. Push your team to set bigger goals. Ask your peers every time that you get trapped in impossibility or “realistic” thinking to step up your game. Get into the habit of dreaming one size bigger.

Change Your Beliefs

The biggest obstacle blocking your possibility thinking is your beliefs.

• Beliefs about what’s possible
• Beliefs about yourself and your capabilities
• Beliefs about the effort required
• Beliefs about the risks

and more.

Because I have covered the topic of beliefs in great detail in other articles, I recommend that you check out:

• How Leaders Break Through Sabotaging Beliefs … Rapidly
• The Secret to Rapid Leadership Breakthroughs
• Real Truths That Fuel Real Leaders

Cultivate “Out of the Box” or Lateral Thinking

My favorite expert on creative, “out of the box” thinking is Edward de Bono.

My two favorite tools of de Bono are:

• His book, Whack on the Side of the Head
• His creative brainstorming deck of cards, Creative Whack Pack.

Next time you get stuck in your thinking, I recommend the above resources to recharge your creative juices to a whole new level. They are always my “go to” tools for out of the box thinking.

DECIDE Your Leadership Future

While you may not fully embrace this one truth yet,

you are the creator of your leadership future.

 The clearer you are about who you want to become and what difference you want to make in your future, the more power you have to achieve it.

However, knowing what you want is not enough. Deciding your future – even without knowing how – is the catalyst that transforms bold dreams into reality.

Are you ready to give up your old stories that say you can’t?

Are you ready to decide your future story?

In Summary

While possibility without accountability is wishful thinking. Accountability without possibility is a dead end street.

The new frontier in leadership is knowing how to intersect the two.

What are you doing to make that leadership leap?

If you’ve enjoyed this post, I’d be grateful if you’d share it with your friends and network on Linkedin, Twitter or Facebook. Thank you!

The post Accountability to Possibility: The Next Frontier in Leadership Growth appeared first on The Empowered Business.

I learned growing up, however, that not lying is NOT the same thing as admitting and telling the truth.  The former prevents us from making false statements; the latter has the generative power to change individuals and organizations.

In my decades of working with business leaders, I have found that there is one trait — above all others – that transforms mediocre leaders to extraordinary ones.   That one trait is …

Rigorous truth-telling

Real leaders have backbone.  They admit the uncomfortable truth that others are not willing to even see.  They have a passion to want the truth and confront reality head-on.

It’s not just the responsibility of a leader to see and tell the truth.  It is part of their soul, their moral fiber.  Any compromise destroys trust, respect and credibility with themselves and from others.

The most important person to tell the truth is to Yourself.

We often think about the importance for leaders to tell the truth to others within their organizations.  Yet the most important, yet hardest, aspect of leadership truth telling is being rigorously honest with yourself.

Why?

It takes guts, personal awareness and humility to tell the truth about yourself to yourself.

When I work with leaders, my first goal is to help them get rigorously honest with themselves.  I have found that when leaders are willing to look at how they they avoid or deny the truth, that mirror of truth will liberate them to become the authentic, powerful leader they are meant to be.

Not sure how to uncover your truth as a leader?   Take inventory of the following 7 truths to get real about the present and to fuel your leadership changes in the future.

7 Real Truths That Fuel Real Leaders

Truth 1:  Either you are fighting for reasons or fighting for results. 

As a leader, there is no middle ground in what you stand for. You can stand for reasons or you can stand for results.  You CAN”T stand for both.

Real leaders fight for the results they want.  They are bold, committed and persistent about their desired outcomes.

Mediocre leaders fight for reasons why they don’t achieve them. When they say “yes” to reasons, they are essentially saying “no” to results.

Which are you fighting for right now?

Ask these questions to reveal your truth:

• Are you tolerating under-performance?
• When you lead a meeting, to what extent do team members give reasons why they did not keep their commitments or reach their goals?
• Have you created an organizational culture of strong accountability?

Truth 2:  Either you are creating your future or reacting to it. 

Real leaders are masters at creating their future because they are internally driven and decisive about what they want.   They take responsibility for all their outcomes and see themselves as the doers of the world.

Mediocre leaders are externally driven and at the effects of their environment.  They believe that they have little control over their outcomes and that things happen to them.

Ask these questions to reveal your truth:

• Does your organization find itself in perpetual crises?
• When a negative event happens – like loss of a major customer, do you find yourself in panic or do you seek new options to achieve your goals?
• Does your organization have a clear vision in which every employee knows how he/she contributes?

Truth 3:  Either you are playing to win or playing not to lose.

Underlying this truth, there is a pivotal assumption that realleaders get and mediocre leaders don’t.

What is that pivotal assumption?

It is that you have a clear understanding of what winning is.  Mediocre leaders never even ask themselves questions like … where do we want to win?  Where can we win?  What does winning look like?  

Once you have a clear concept of winning, how do you know if you are playing to win vs. playing not to lose?

The answer is: your identity.

Ask these questions to reveal your truth:

• Do you see yourself as a winner even when you fail?
• Does the thought of risking to win trigger fear in you?
• Do you have a winning strategy to reach your company’s goals?

Truth 4:  Either you are growing or you are stagnating.

For your company to grow, you must grow as a leader.  When you stagnate, so will your company.  It’s that simple.

Real leaders do the things that others think they cannot do.   They continuously “push the envelope” in what is possible.

Mediocre leaders avoid discomfort.  I mean really avoid it.  Discomfort for them triggers fear and threatens their sense of safety and survival.

Ask these questions to reveal your truth:

• Do you push yourself out of your comfort zone daily?
• Are you comfortable with discomfort?
• Do you thrive on challenges or shrink from them?

Truth 5:  Either you embrace conflict or you avoid it.

Conflict has become a dirty word in the business world.

Mediocre leaders avoid conflict at all costs.  It’s viewed as painful, scary and a win/lose situation at best.  As a result, their organizations become homogenous and filled with “yes” people.

As Jim Collins, author, Good to Great, concluded from his extensive research, the #1 difference between good and great companies is that the leaders of great companies fostered healthy conflict to set direction and create innovative solutions for the future.

Ask these questions to reveal your truth:

• Do your employees ever disagree with your decisions or viewpoints?
• Is there pseudo-harmony within your team?
• Do you tend to placate others whose viewpoints are different than yours?

Truth 6:  Either your actions are moving you “toward” or “away from” your goals. 

All behavior is self-motivated.  Your actions are motivated either to move toward something positive or away from something negative/painful.

Real leaders are “toward” motivated.  There is always the next horizon to reach.  Mediocre leaders tend to be “away from” motivated, driven by negative beliefs or secondary gains.  Their primary focus is on what they don’t want, rather than on what they want.

Ask these questions to reveal your truth:

• Are your actions mainly focused on reaching your goals or eliminating problems?
• Are any of your actions (such as, checking emails, going to certain meetings, etc.) really a distraction and taking you off-course?
• Are you focused more on what you want or what you don’t want?

Truth 7:  Either you are truly leading or merely following.

Real leaders understand that leadership is a way of thinking and a way of engaging with others.  They take bold steps into the future and hold themselves and others to high standards.    They see themselves as a leader of leaders and their job is to develop other leaders.

Mediocre leaders seek recognition from their team over respect, decide through consensus and deflect responsibility for results and problems to others.

Ask these questions to reveal your truth:

• Do you tend to focus on solutions or problems?
• To what extent are your employees “rowing the boat in the same direction?”
• Is most of your day spent on completing tasks or growing your people?
  

The Greatest Truth of All

The greatest truth of all … is that,

Truth is power.

I know that admitting the truth about yourself can sting in the moment.  And avoiding the truth may seem like the easier route.

In reality, hiding from the truth is like having a 10,000 lb. weight on your shoulders that drags you down.  It holds you and your organization back.  It keeps you in stress and struggle.

Are you ready to dump the baggage?

Start by using the above 7 truths to get honest with yourself:

Are you …

• fighting for results?
• focused on creating the future?
• playing to win?
• growing and getting out of your comfort zone?
• leveraging conflict to create innovative solutions?
• taking actions that move you “toward” our goals?
• truly leading?

Only when you admit reality can you seize your true leadership power and take charge of yours/your organization’s fate.

Which of these leadership truths is holding you back the most?  What support do you need to have a breakthrough?

The post Real Truths That Fuel Real Leaders appeared first on The Empowered Business.

If you are a sucker for great leadership movies like I am — Invictus, Coach Carter and Moneyball just to name a few, it’s easy to assume that all leaders embody the same qualities as those in the movies.

Afterall, who hasn’t idealized business leaders to be strong, confident, make tough decisions and stand their ground no matter what?

While those leaders do exist, they are a minority.  In working with leaders for 30 years, I have found that the reality is shockingly different.

Most leaders take on their roles with the greatest of positive intentions.  Yet, along the way, they get lost.  Not by conscious choice.  Rather they are derailed by an underlying dysfunctional pattern called Codependency.

Codependency is a set of beliefs and behaviors that prevent individuals from having healthy, mutually beneficial relationships.  At first glance, the term “co-dependent leader” seems like an oxymoron, yet this dysfunctional behavioral pattern is rampant within the business world.

The question is …

Why does leadership codependency go undetected?

Let’s look at the top 3 reasons why.

1.     Codependent behaviors get masked by a company’s values and practices. 

The post Are You Addicted to Codependent Leadership? appeared first on The Empowered Business.

Photo Credit: David Niblack

This final part of our accountable leader series addresses my top 10 leadership and culture practices for a strong accountability organization.

Keep in mind that the 6 internal drivers, addressed in parts 1 and parts 2, account for as much as 90% of your performance and results, including accountability.  Practices by themselves, can’t drive accountability.  They can only reinforce and support a healthy accountability mindset.

From Accountability to High Performance: Top 10 Leadership and Culture Practices To Make That Giant Leap

To build a high performance organization, a strong accountability mindset and practices must be embedded into your company’s DNA.  The two combined catalyze your organization to move from struggle to thriving, from crises to momentum, from inertia to growth.

Below are my top 10 most important leadership and culture practices necessary to make that leap.

1.  Set goals that truly motivate and excite your employees.The first step to a strong accountability culture is to set goals across the entire organization. However, nice sounding goals on paper does not guarantee achieving them.  Most leaders overlook the missing ingredient that drives achievement — MOTIVATION. Employees must be motivated to “want” to achieve their goals.

Below are a few ways to help your employees set goals that they want to achieve.

• Establish goals that challenge them.  Studies have shown that difficult goals result in higher levels of performance than easy goals.

• Elicit each employee’s personal goals and find a way to help them achieve personal aspirations in conjunction with their workplace goals.

• Help employees identify their jobs’ essence – ie: the higher purpose of why that role exists – to appeal to their fulfillment needs.
  

2.  Define outcome or results-based job descriptions that align with company goals.

‘Old style’ skills and competencies job descriptions are poor predictors (or motivators) of future success.  To truly drive results though your people, every leader and employee should have a results-driven job description that identifies their top 3 -5 outcomes, along with clearly defined success measures to be tracked throughout the year.

I also include a more comprehensive set of important factors, when working with leaders, such as: critical success factors; connection to company goals, resources needed; shared vs. sole responsibility; action plan; and what factors could derail achieving the outcomes.

3.  Hire for attitude and motivation; teach the skills.

A recent study showed that almost 50% of new hires left in the first 18 months.  Of those, 89% left because of ‘attitude fit’ issues, while only 11% left because of lack of skills.

The below table illustrates the tradeoff of hiring for motivations vs. competencies and the level of performance you can expect. Hiring for motivation and attitudes over skills is critical to build strong accountability and high performance.

                                         From Under-Performing to Top Performing:

                                         The Motivation vs. Competency Relationship

4.  Make sure your employees have the necessary skills/competencies, tools and resources to succeed in their role.

While the predominant drive of performance is motivation, having the necessary competencies and tools are essential for an employee to act on his/her motivation.

If a role is “too big” for an employee – ie: they lack the skills to succeed, then it is essential to teach, coach and train your employee so they can achieve their goals.

In your employee’s outcome based job description, identify the skills to succeed, where the gaps are and a development plan to eliminate those gaps.

5.   Set clear expectations that your employees understand and agree to.

While leaders often understand the need for clear expectations, many overrate their ability to deliver on the level of clarity needed.  Because of differences in perceptions, language and the meaning given to it, too often a leader’s intended communication is not received or interpreted by their employees in the same way. This is the #1 reason for unmet expectations.

To avoid such a breakdown, at a minimum,

• Communicate expectations in concrete terms – ie: answer all calls within 3 rings.

• Ask employees to repeat back what expectations they heard.

6.  Elicit employee’s emotional buy-in for trust and commitment.

For many leaders, developing a strong accountability organization can be harder than it seems.  The common blind spot is not getting your employees’ emotional buy-in about the importance of accountability.

Buy-in involves capturing the hearts and minds of your employees to take ownership of their roles AND to take ownership of company results.

According to a study done by Partners in Leadership, executives reported that …

…only 10% of their employees fell into the “Buy-in” category, while 84% were seen as either “Comply and concede” or “Exempt and excuse” in terms of owning organizational results.

When employees buy-in, they act as though your company is their company.  They go beyond the expectations of their role and do whatever it takes for the company to succeed.

How many of your employees would fall into the “Buy-in” category and take ownership of your company’s results?

7.  Reward your employees — on their terms — to increase motivation, drive and commitment.

There are 2 kinds of motivation – intrinsic and extrinsic.  Most companies attempt to motivate employees extrinsically – ie: compensation, bonuses and benefits.

Yet Herzberg – top motivation theory expert – found that extrinsic motivators fall into the category of “hygiene” factors and can only eliminate employee dissatisfaction.  They don’t increase motivation.

On the other hand, intrinsic motivators – such as, achievement, meaningful work and recognition – cost little and have the greatest impact on employee commitment.

As a leader, do you know what the intrinsic motivators for each of your employees are?  How much time do you focus on increasing those motivators?

8.   Be firm and let go of consistent under-performers. 

Consistent under-performers lower the entire organization’s performance. They become a de-motivating factor to other employees.  They consume more of a leader’s/manager’s time when it can be better spent on your high potentials and future leaders.

The first step to improving this situation is to realize that you, as a leader, are part of the problem by avoiding the truth. Do what you can for a defined period of time to coach your under-performers to achieve success.

If improvement is not achieved, the second step is to help the employee to transition to a better suited role or another employer.

9.  Create a daily environment and culture of self-responsibility, self leadership and self-learning.

Self-responsibility is the ultimate trait of a high performing organization.  You can’t have a strong accountability culture without every leader and employee taking responsibility for themselves, behaviors and outcomes.

Self-responsible people are the do-ers of the world, not the “done to.” They refuse to see themselves as victims. They believe that they are in charge of their own destiny.  They are the creators of opportunity, rather than believing they are entitled to it.

While it is beyond the scope of this article to go into “how,” to create a culture of self-responsibility, the 4 mindset and behavioral traits essential for self-responsibility are:

• Commitment – a willingness to do whatever it takes to succeed.

• Ownership — taking ownership for all your results.

• Resilience – ability to bounce back and rise above adversity, crises and failures

• Continuous learning – learning from past experiences and mistakes, always seeking to grow and evolve.

10.  Expand your internal locus of control to drive bigger and better outcomes.

A person has either an internal or external locus of control, depending on to whom or what they assign responsibility for what happens.

External locus equates to a “victim” mindset.  Such people believe that everything happens to them.  They are masters of blame, helplessness and low self esteem.  Nothing is their fault.

Internal locus equates to “the accountable person.”  Such people believe they can control or influence the outcomes in their lives.  Even when events are beyond their control, they know they have options how to respond to such events.  They have self-confidence and a learning mindset.

To increase your internal locus, recognize the fact you always have choice.  Brainstorm other options, take small actions and, most importantly, pay attention to and change your negative self talk.

Summary: 

The goal of this 3 part series is to increase your awareness about the one thing.  In this crazy busy world of business, I know the one thing that makes the biggest difference in you and your organization is the level of your game.

Becoming an accountable leader is the catalyst for transforming your untapped potential into hard-core business results. You can only change the level of your game if you are rigorously honest with yourself about the strength (or lack) of accountability, within your organization.

Use the principles and practices in this series to get started. For more personal feedback about building a strong accountability culture, request our complimentary Leadership Strategy Session to define next steps, given your goals and challenges.  However you proceed, take the next step now!

The post The Accountable Leader: Developing the Right Practices That Ignite Performance (Part 3) appeared first on The Empowered Business.

Let’s first summarize what you learned in Part 1.  Part 1 addressed:

• The top 3 reasons why your leaders are struggling with accountability and under-performing teams
• Why and how your “mindset” drives as much as 90% of your thoughts, feelings, behaviors, communications and, ultimately, results… in all areas of your leadership role, including accountability.
• How the first 3 mindset factors – namely, purpose/vision, values and beliefs – either strengthen or undermine your leadership capacity to drive results through healthy accountability.

To review Part 1 of t

his article series, click here.

Let’s now look at the remaining 3 mindset components of your inner leadership game for building strong accountability and a high performance organization.

Identity

Identity relates to your sense of who you are.  It includes your perceptions about yourself; your strengths and self-judgments; and your roles.  Your identity is mostly outside of your conscious awareness and is either your ally or foe in terms of how big of a game you play as a leader.

The language of identity is expressed through the words “I am …”  The words following “I am …” provide clues how you see yourself and what you most identify with mentally and emotionally.

Empowering Identities: “I am resilient, charismatic, valuable, a change agent, etc.”Let’s take a look at specific examples how your identity shows up in your language – either verbally or in your self-talk.

• Disempowering Identities: “I am a failure, unworthy, angry, inferior, etc.”

Having worked with hundreds of leaders, I have found that to what extent your identities either empower or disempower you in your role and your capacity to drive strong accountability, has to do with your relationship with power. 

To become a strong accountability leader, it is essential that you own your own personal power.  You must develop an “at cause” mindset for all the outcomes in your role.  You must develop a strong internal locus of control  – ie.,  see yourself as a person who can control (or influence) your own success and destiny (rather than your outcomes being determined by outside circumstances or people).

To assess your relationship with power, ask yourself:

• When you think of the word “power,” what negative associations do you have with that word?
• Do you equate power with force?  How might they be different?
• In your daily leadership role, do you find yourself on the “cause side” or “effects side” of your results equation?  Ie. do you feel like you can influence the outcomes in your life or that things and circumstances happen to you (aka Victim mentality)?

A leader’s relationship with power determines to what extent a leader has the capacity to drive results through people, teams and the organization as a whole. Without a healthy, empowering relationship with power, your leadership and organizational performance will suffer and your greatest asset — your people – will be severely under-utilized.

Motivation and Attitudinal Patterns

Every individual has their own unique internal motivation and attitudinal drivers. These drivers are the invisible forces that “pull” a person forward in a specific direction.

These drivers also mirror how you are “wired inside.”  That is, these patterns – uncovered through an online assessment – identify your thinking and decision making style, your primary motivators, your interest and focus filters, your relationship to time, change and even to norms and rules. These patterns predict as much as 70% of you, your team’s and your organization’s performance.

Below are 2 examples of motivation patterns that serve you as either assets or liabilities in driving strong accountability. Keep in mind that there are no “best” patterns. They each have their own strengths and pitfalls.

To keep it simple, the following tables cover only the pitfalls when an individual’s score is too high (not the pitfalls when a score is too low).

• Primary motivation drivers — Power vs Affiliation vs. Achievement

• Relationship to Norms/Rules – Assertive vs. Tolerant

When uncovering these patterns, the overall goal is to help a leader eliminate or minimize the liability patterns while creating more flexibility in thinking and behavior for optimum leadership results.

Any patterns that are too high or too low will undermine a leader’s ability to drive best results through people.

For more information about attitude and motivation patterns and their impact on leadership and organizational performance, go to:

www.empoweredbusiness.com/solutions/organizational-performance.

Emotions

Our emotions are powerful, often unconscious, triggers that drive our behaviors, communications and state. To what extent emotions in your workplace either fuel your organization or destroy the spirit and cohesiveness of your company depends on how you handle and master your emotions in your role.  First, a few basic principles about emotions important to increase your overall effectiveness as an accountable leader.

Every emotion – no matter how positive or negative — is a powerful teacher, catalyst and mirror about yourself that, when used for change and learning purposes, can ignite your leadership growth at lightening speed.

Denial or avoidance of your emotions does more harm to you as a leader than the actual emotions themselves.  The truth is denying and/or avoiding your emotions – like fear or anger – only amplifies the emotion, keeps you stuck in habitual reactiveness, shuts down your rational thinking and destroys your ability to influence and lead your employees.

The “golden ratio” in emotions can unleash leadership capabilities beyond what you can imagine.

New findings show that you perform at your peak when you experience the “golden ratio” in emotions – ie., a 3 to 1 ratio of positive vs negative emotions.  Not only is it unrealistic to try and be in a positive state all the time, it is detrimental to your leadership growth to not gain valuable lessons from negative emotions.

Let’s look at 2 negative emotions that often get triggered in the accountability process and what those emotions are trying to teach you.

Anger or frustration:

If either emotion gets triggered for you in the accountability process, ask yourself as a leader:

• Are you caught up in a blame mentality and not taking responsibility for your contribution to the breakdown?
• Are you a perfectionist and allow no room for employee mistakes or learning?
• Are you impatient or unrealistic in what an employee can achieve by a certain timeframe or given certain circumstances?

Anxiety or fear:

If you experience anxiety or fear in the accountability process, how might either emotion mirror the following about yourself?

• Do you suffer from negative self-perceptions or lack self-esteem?
• Do you lack key accountability skills, such as effective delegation, follow-up and coaching skills?
• When holding others accountable, do you fear conflict?  Does that fear drive you to take on the tasks yourself?
• Do you fear not being liked by your employees?

In part 1 and 2 of this article series, we covered the 6 mindset drivers – mission/vision, values, beliefs, identity, motivation drivers and emotions – that account for as much as 90% of your performance and results, including accountability

The ultimate goal in these 2 articles has been to increase your awareness how mindset factors are impacting your leadership effectiveness and your capacity to drive results through your organization.

Stay tuned for part 3 of this article series to learn my top 10 leadership and culture practices for a strong accountability organization. An article you don’t want to miss!

If you would like more details about your inner leadership game, I invite you to download a complimentary report: Wired to Win Big;  7 Inner Game Leadership Strategies for Rising to the Top and Staying There.

Denise Corcoran – CEO, The Empowered Business^TM – helps growth-seeking companies develop game-changing leadership teams and organizations that drive and sustain profitable growth by design.   Denise can be reached at denise@empoweredbusiness.com or www.empoweredbusiness.com.

The post The Accountable Leader: Developing the Right Mindset That Ignite Performance (Part 2) appeared first on The Empowered Business.

Accountable Leader

Today’s most successful companies all have one trait in common.  Their high performance organizations are driven by a strong accountability culture.  Yet despite many companies’ well-intentioned efforts to create strong accountability, leaders still struggle to make it a reality.  Mediocrity, lack of execution and operational breakdowns are hallmarks of poor accountability and an out of control, under-performing organization.

The REAL Truth Why Your Leaders are Struggling with Accountability and Under-performing Teams:

• As a leader, you can’t develop strong results-driven accountability with your team unless you have strong personal accountability with YOURSELF.  This capability is part of self leadership.  You can’t hold others accountable if you don’t take responsibility for your own actions, behaviors, attitudes, beliefs, choices and results.  Because employees model what leaders do, a leader’s weak personal accountability perpetuates a cycle of poor  organizational performance.
• As a leader, you lack critical “soft,” people skills — such as addressing interpersonal conflict, and engaging and motivating employees — that drive organizational accountability and performance.
 Employees follow you and are motivated to perform for their reasons, not yours.  For this reason, weak leadership “soft” skills cripple employee engagement and performance and is a costly epidemic in today’s business world.
• Most leaders lack the necessary mindset, capabilities and practices to drive strong accountability – a “must” for high achieving organizations.  Strong accountability starts first with the right mindset.  No performance system, set of metrics or people practices by themselves can make up for a lack of understanding what healthy accountability is and is not.  Lacking the right mindset perpetuates accountability breakdowns and a low performing organization.

The Accountability Mindset Your Leaders and Employees Need Instead to Drive Growth and Profitability

Your mindset is your mental map, cognitive filters and internal glasses that color your view of yourself and the world.   These mental filters drive your thoughts, feelings, motivations, behaviors, communications and, ultimately, results …  without your conscious awareness.

From a leadership standpoint, I call these mental filters your inner leadership game.   As a leader, the most important game you will ever play is the game within your mind. 

Let’s look at the components of your inner leadership game for building strong accountability and a high performance organization.

Grand Purpose/Vision

Often organizations treat accountability as an end in itself, rather than as a means to an end. Such organizations narrowly focus on the how of accountability and forget the why. 

Grand Mission

Accountability means more than achieving performance goals.  To motivate your employees to deliver results, accountability requires a profoundly deep understanding why and for whom your employees perform.

Zappos credits its multi-billion dollar success and organizational passion because every employee knows his/her significant role in keeping the Zappos vision alive.

• As a leader, for what grand purpose does your organization exist?  
• To what extent do your employees know that purpose?  
• To what extent are you reinforcing  each employee’s vital role to that purpose?

Values

Values are the qualities and principles you most value.  Your top 3 values drive 90% of our focus, decision-making, time usage, behaviors and outcomes.  If accountability is not amongst those, your attempts will be undermined and lack sustainability.

Important values considerations as a leader for cultivating a strong accountability culture  include:

•  Is accountability an explicit core or operational value for your organization?  is it a top personal value for you?
•  Do you have an agreed upon definition as to what healthy accountability is and what critical behaviors will drive it?
• Are there other values that are perceived by you or your employees as conflicting or competing with accountability in your organization?  If so, how will you resolve that conflict?

If any of the above are not addressed, accountability efforts will suffer.

Beliefs

Beliefs are thought patterns, convictions or judgments about yourself, others and the world around you.  They make up the boundary conditions of your thinking and the parameters of your inner game rule book. 

Most organizations struggle with accountability because of the unconscious negative beliefs their leaders and employees hold about accountability. Those beliefs are often the byproduct  of past negative experiences with accountability during upbringing, with a former employer, etc.  To assess the impact of these beliefs on accountability, ask yourself:

• When you think of  accountability, what associations, emotional reactions or thoughs come up?  Are these associations positive, negative or neutral? 
•  If any negative associations about accountability, how can you redefine it so there is emotional buy-in, organizational alignment and it motivates employees to drive their own results?

This article covered 3 out of the 6 factors of your inner game and its relationship to accountability.  Part 2 will cover the remaining 3 factors: your leadership identity, motivational patterns and emotional state.  Part 3 will cover leadership practices and culture changes critical for a strong accountability organization.

The single most important takeaway is to understand that your inner leadership games drives 90% of your performance and results, including accountability.

If you would like more details about your inner leadership game, I invite you to download a complimentary report:  Wired to Win Big;  7 Inner Game Leadership Strategies for Rising to the Top and Staying There.

Denise Corcoran – CEO, The Empowered Business^TM – helps growth-seeking companies develop game-changing leadership teams and organizations that drive and sustain profitable growth by design.   Denise can be reached at denise@empoweredbusiness.com orwww.empoweredbusiness.com.

The post The Accountable Leader: Developing the Right Mindset That Ignite Performance (Part 1) appeared first on The Empowered Business.