Without leaps of imagination, or dreaming, we lose the excitement of possibilities.   Gloria Steinem

When I was a little girl, my mother encouraged me to dream. She would often tell me … “Dream big dreams. It does not cost anything to dream.”

So as a child, I would imagine myself becoming …

possibility thinking

… A gold Olympic ice skater on one day.

… The first woman astronaut on another day.

… Then it was a toss up between a princess, a cowgirl or a Mickey Mouse musketeer on the other days.

Nobody ever told me that anything was impossible. I am grateful for those early days that shaped me to thrive possibilities.

Now that I work with leaders, I find the art of possibility thinking extinct in many companies. If you are a leader that …

• Rarely challenges the boundary conditions of your thinking
• Struggles in creating new visions that fire up you and your organization
• Freezes at opportunities and problems with no precedence,

it is time to thrive in possibilities again.

Before addressing the what and how of possibility thinking, let’s look at how over-focus on accountability is preventing possibility thinking in your organization.

Is Too Much Accountability Stifling Your Organization?

While accountability is absolutely essential to the health of your organization, from a brain perspective, it drives your focus and thinking in an opposite direction to possibility thinking.

Why?

Accountability is all about …

• Discipline
• Control
• Order
• Measurement and metrics
• Limit in focus
• Here and now
• Excellence in execution
• What is
• Stability
• Norms

Accountability actually trains your brain to think in terms of boundaries … to stay in the box … to limit your focus. That’s a good thing to a point. You need accountability to achieve your company goals.

However, for many organizations, over-emphasis on accountability stifles creative thinking, innovation and visioning. The key for leaders is to know how to intersect and integrate possibility with accountability.

If you are like many leaders, the likelihood is that possibility thinking is the weaker muscle. Let’s look at how you can change that.

What is Possibility Thinking?

The only limits to the possibilities in your life tomorrow are the ‘buts’ you use today.     Les Brown

Interact with a child and you will know what possibility thinking is. For them, the world is filled with new things to discover. Their curious minds want to explore everything around them. Their imaginations fire up as they pretend to be their favorite heroes and villains.

As we mature as adults, we lose that creative spark. We lose our inquisitive thinking. We forget how to create the world around us.   We get stuck in our sense of reality and don’t dare new horizons.

We’ve stopped believing in what is possible.

From my experience, possibility thinking …

• Is a mindset in which, as a leader, you think beyond limits (yours and your company’s).

• Asks possibility questions.

• Thinks BIG

• Challenges status quo

• Creates breakthrough solutions

If you want to see possibility thinking in action, watch this inspiring 90 second video clip.

Noah Galloway – an army veteran who lost both his right arm and leg in the Iraq War – was a contestant on last season’s Dancing with the Stars. He defied the odds in both what he could accomplish (with a metal leg and a missing arm) and how far he could go in the contest.

It’s a must watch video.   It will inspire you to eliminate excuses and reach new heights.

7 Ways to Cultivate Your Possibility Thinking

What we can do or cannot do, what we consider possible or impossible, is rarely a function of true capability.  It is more likely a function of our beliefs about who we are.  Anthony Robbins

Possibility thinking is a brain muscle. If you let yours get flabby, it needs to be strengthened again. Here’s 7 ways how.

Ask Possibility Questions

Possibility questions are critical in your leadership role because they break through the boundary conditions of your (or some else’s) thinking. They transform disempowering beliefs to empowering ones.

Here are examples of possibility questions to get you started.

• What if you could achieve ‘x’ (a seemingly impossible) goal, what would be the first step you would take?

• What leader inspires you the most? What would they do in this situation?

• How do we need to lead differently to double our growth in the next year?

• How do you know “that” (such as belief) is true? Are there any other possibilities?

• What is the ideal outcome you seek?

Find Who and What Inspires You

In NLP, one of the foundational principles is — if one person can do something, anyone can do it (through modeling).

Find the leader who inspires you. Someone whose success and excellence you would like to model. As Isaac Newton said,

“The reason I see so far is because I stand on the tall shoulders of those who have come before me.”

Once you have identified someone, the next question is: what specifically about this person would you like to model?

Externally, it could be his/her behaviors, habits, physiology, etc.  Internally it could be his/her beliefs, values, character traits and more.

For example, if Richard Branson inspires you, you might want to model his beliefs (such as, business is fun) or personality traits (such as, resilience) or values (such as, adventure). The person you pick can be someone you know or don’t know, someone alive or dead.

In a future article, I will address the process of modeling at greater length. The first step is to decide who and what to model.

Creative Destruction 

In 1942 Austrian economist and ardent capitalist, Joseph Schumpeter coined the phrase creative destruction – his theory about what drives busts and booms in the economy.

Creative destruction is the process in which new technologies, new kinds of products, new production methods, etc. made old ones obsolete, forcing existing companies to adapt or fail. Kodak is a good example of a company that failed because of creative destruction.

Given the pace of change in today’s business world, modern leadership must learn to embrace the concept of creative destruction within their companies to create new possibilities. Such as:

• What ways of thinking from your past should you obliterate to make room for a brand new future?

• What systems and structures should you destroy to keep up with change?

• How must you destructively and disruptively instigate change (before needed) to stay ahead of the competition?

“Dream One Size Bigger”

In his book, How Successful People Think, John Maxwell addresses 6 ways that possibility thinkers think. One of those ways is to dream one size bigger.

Are you a leader that tends to dream small? Do your visions and goals fall well below who you can be and what you can achieve?

Challenge yourself to dream more expansively. Push your team to set bigger goals. Ask your peers every time that you get trapped in impossibility or “realistic” thinking to step up your game. Get into the habit of dreaming one size bigger.

Change Your Beliefs

The biggest obstacle blocking your possibility thinking is your beliefs.

• Beliefs about what’s possible
• Beliefs about yourself and your capabilities
• Beliefs about the effort required
• Beliefs about the risks

and more.

Because I have covered the topic of beliefs in great detail in other articles, I recommend that you check out:

• How Leaders Break Through Sabotaging Beliefs … Rapidly
• The Secret to Rapid Leadership Breakthroughs
• Real Truths That Fuel Real Leaders

Cultivate “Out of the Box” or Lateral Thinking

My favorite expert on creative, “out of the box” thinking is Edward de Bono.

My two favorite tools of de Bono are:

• His book, Whack on the Side of the Head
• His creative brainstorming deck of cards, Creative Whack Pack.

Next time you get stuck in your thinking, I recommend the above resources to recharge your creative juices to a whole new level. They are always my “go to” tools for out of the box thinking.

DECIDE Your Leadership Future

While you may not fully embrace this one truth yet,

you are the creator of your leadership future.

 The clearer you are about who you want to become and what difference you want to make in your future, the more power you have to achieve it.

However, knowing what you want is not enough. Deciding your future – even without knowing how – is the catalyst that transforms bold dreams into reality.

Are you ready to give up your old stories that say you can’t?

Are you ready to decide your future story?

In Summary

While possibility without accountability is wishful thinking. Accountability without possibility is a dead end street.

The new frontier in leadership is knowing how to intersect the two.

What are you doing to make that leadership leap?

If you’ve enjoyed this post, I’d be grateful if you’d share it with your friends and network on Linkedin, Twitter or Facebook. Thank you!

The post Accountability to Possibility: The Next Frontier in Leadership Growth appeared first on The Empowered Business.

I learned growing up, however, that not lying is NOT the same thing as admitting and telling the truth.  The former prevents us from making false statements; the latter has the generative power to change individuals and organizations.

In my decades of working with business leaders, I have found that there is one trait — above all others – that transforms mediocre leaders to extraordinary ones.   That one trait is …

Rigorous truth-telling

Real leaders have backbone.  They admit the uncomfortable truth that others are not willing to even see.  They have a passion to want the truth and confront reality head-on.

It’s not just the responsibility of a leader to see and tell the truth.  It is part of their soul, their moral fiber.  Any compromise destroys trust, respect and credibility with themselves and from others.

The most important person to tell the truth is to Yourself.

We often think about the importance for leaders to tell the truth to others within their organizations.  Yet the most important, yet hardest, aspect of leadership truth telling is being rigorously honest with yourself.

Why?

It takes guts, personal awareness and humility to tell the truth about yourself to yourself.

When I work with leaders, my first goal is to help them get rigorously honest with themselves.  I have found that when leaders are willing to look at how they they avoid or deny the truth, that mirror of truth will liberate them to become the authentic, powerful leader they are meant to be.

Not sure how to uncover your truth as a leader?   Take inventory of the following 7 truths to get real about the present and to fuel your leadership changes in the future.

7 Real Truths That Fuel Real Leaders

Truth 1:  Either you are fighting for reasons or fighting for results. 

As a leader, there is no middle ground in what you stand for. You can stand for reasons or you can stand for results.  You CAN”T stand for both.

Real leaders fight for the results they want.  They are bold, committed and persistent about their desired outcomes.

Mediocre leaders fight for reasons why they don’t achieve them. When they say “yes” to reasons, they are essentially saying “no” to results.

Which are you fighting for right now?

Ask these questions to reveal your truth:

• Are you tolerating under-performance?
• When you lead a meeting, to what extent do team members give reasons why they did not keep their commitments or reach their goals?
• Have you created an organizational culture of strong accountability?

Truth 2:  Either you are creating your future or reacting to it. 

Real leaders are masters at creating their future because they are internally driven and decisive about what they want.   They take responsibility for all their outcomes and see themselves as the doers of the world.

Mediocre leaders are externally driven and at the effects of their environment.  They believe that they have little control over their outcomes and that things happen to them.

Ask these questions to reveal your truth:

• Does your organization find itself in perpetual crises?
• When a negative event happens – like loss of a major customer, do you find yourself in panic or do you seek new options to achieve your goals?
• Does your organization have a clear vision in which every employee knows how he/she contributes?

Truth 3:  Either you are playing to win or playing not to lose.

Underlying this truth, there is a pivotal assumption that realleaders get and mediocre leaders don’t.

What is that pivotal assumption?

It is that you have a clear understanding of what winning is.  Mediocre leaders never even ask themselves questions like … where do we want to win?  Where can we win?  What does winning look like?  

Once you have a clear concept of winning, how do you know if you are playing to win vs. playing not to lose?

The answer is: your identity.

Ask these questions to reveal your truth:

• Do you see yourself as a winner even when you fail?
• Does the thought of risking to win trigger fear in you?
• Do you have a winning strategy to reach your company’s goals?

Truth 4:  Either you are growing or you are stagnating.

For your company to grow, you must grow as a leader.  When you stagnate, so will your company.  It’s that simple.

Real leaders do the things that others think they cannot do.   They continuously “push the envelope” in what is possible.

Mediocre leaders avoid discomfort.  I mean really avoid it.  Discomfort for them triggers fear and threatens their sense of safety and survival.

Ask these questions to reveal your truth:

• Do you push yourself out of your comfort zone daily?
• Are you comfortable with discomfort?
• Do you thrive on challenges or shrink from them?

Truth 5:  Either you embrace conflict or you avoid it.

Conflict has become a dirty word in the business world.

Mediocre leaders avoid conflict at all costs.  It’s viewed as painful, scary and a win/lose situation at best.  As a result, their organizations become homogenous and filled with “yes” people.

As Jim Collins, author, Good to Great, concluded from his extensive research, the #1 difference between good and great companies is that the leaders of great companies fostered healthy conflict to set direction and create innovative solutions for the future.

Ask these questions to reveal your truth:

• Do your employees ever disagree with your decisions or viewpoints?
• Is there pseudo-harmony within your team?
• Do you tend to placate others whose viewpoints are different than yours?

Truth 6:  Either your actions are moving you “toward” or “away from” your goals. 

All behavior is self-motivated.  Your actions are motivated either to move toward something positive or away from something negative/painful.

Real leaders are “toward” motivated.  There is always the next horizon to reach.  Mediocre leaders tend to be “away from” motivated, driven by negative beliefs or secondary gains.  Their primary focus is on what they don’t want, rather than on what they want.

Ask these questions to reveal your truth:

• Are your actions mainly focused on reaching your goals or eliminating problems?
• Are any of your actions (such as, checking emails, going to certain meetings, etc.) really a distraction and taking you off-course?
• Are you focused more on what you want or what you don’t want?

Truth 7:  Either you are truly leading or merely following.

Real leaders understand that leadership is a way of thinking and a way of engaging with others.  They take bold steps into the future and hold themselves and others to high standards.    They see themselves as a leader of leaders and their job is to develop other leaders.

Mediocre leaders seek recognition from their team over respect, decide through consensus and deflect responsibility for results and problems to others.

Ask these questions to reveal your truth:

• Do you tend to focus on solutions or problems?
• To what extent are your employees “rowing the boat in the same direction?”
• Is most of your day spent on completing tasks or growing your people?
  

The Greatest Truth of All

The greatest truth of all … is that,

Truth is power.

I know that admitting the truth about yourself can sting in the moment.  And avoiding the truth may seem like the easier route.

In reality, hiding from the truth is like having a 10,000 lb. weight on your shoulders that drags you down.  It holds you and your organization back.  It keeps you in stress and struggle.

Are you ready to dump the baggage?

Start by using the above 7 truths to get honest with yourself:

Are you …

• fighting for results?
• focused on creating the future?
• playing to win?
• growing and getting out of your comfort zone?
• leveraging conflict to create innovative solutions?
• taking actions that move you “toward” our goals?
• truly leading?

Only when you admit reality can you seize your true leadership power and take charge of yours/your organization’s fate.

Which of these leadership truths is holding you back the most?  What support do you need to have a breakthrough?

The post Real Truths That Fuel Real Leaders appeared first on The Empowered Business.

That’s what your limiting beliefs are like … large brick walls that prevent you from reaching your destination.  These mental brick walls paralyze you.  They block you.  And above all else, they seem impossible to move.

In the companion article to this one – The Secret to Rapid Leadership Breakthroughs, I addressed …

• Necessary conditions of any inner leadership change
• How changing leadership beliefs changes company results
• 3 core types of limiting leadership beliefs
• Client example of how a leader’s sabotaging belief was impeding his growth to become President of the company.

If you have not read that article, click here to learn how leadership beliefs can impact your performance.

Detect Your Sabotaging Leadership Beliefs Before They Do Damage

As mentioned in the companion article, you can think of your sabotaging beliefs as internal terrorists – those voices in your head that hijack you … you are not worthy … you can’t do something … it’s impossible, etc.

Most of those sabotaging beliefs exist at the unconscious level – that is, below our awareness – and they are running your show.  Because beliefs exist at the unconscious level, asking yourself what they are doesn’t work because you truly don’t know.

The BIG question then is …

How can you detect your sabotaging beliefs to achieve a breakthrough?

The answer is … Your Language.

Beliefs follow their own linguistic structure.  Think Sherlock Holmes.  You have to be a linguistic detective and pay attention for those structures.

Remember the 3 types of beliefs – covered in the companion article — that every leader needs to be aware of.  Let’s take a look at examples of how each type of belief can be reflected in your language.

Beliefs about Cause/Effect

Possible belief language: “ If/then,” “because,” “the reason is …”

Leadership examples of “cause beliefs”: 

• “If I assert myself, they won’t like me.”
• “If I don’t do this job perfectly, they will fire me.”
• “I fear taking risks because I will fail.”
• “Just when I start to succeed, everything turns to garbage.”

Beliefs about Meaning

Possible belief language: “x” means “y;” “is” (“x” = “y”)

Leadership examples of “meaning beliefs”:

• “Company growth is stressful.”
• “Holding people accountable means I will have to deal with conflict.”
• “Being a leader is hard.”
• “My boss’ high pitch tone means I’ve done something wrong.”

Beliefs about Identity 

Possible belief language:  “I am …”  or other types of “I” language

Leadership examples of “identity beliefs”:

• “I don’t deserve to succeed.”
• “I am a perfectionist.”
• “I am worthless.”
• “I will always be this way.”

Identity beliefs are the deepest and hardest to uncover as they are rarely worded as above.   Detecting them requires probing questions and listening to the language and context.  Yet change at the identity level is profound and typically a crucial area in leadership change work.

Let’s look at one quick way to change your limited beliefs into empowering alternatives that move you forward.

Change Your Sabotaging Beliefs.  Unleash Your Leadership Potential.

Achieving a complete leadership breakthrough around beliefs most often requires 1-1 work.  The reason is that each individual stores a belief in their mind with different internal representations – ie., the sounds, feelings and the pictures you associate with that belief.  With each individual, I have to “unpack” the structure of his/her belief below the surface in order to “rewire” a new belief.

With the following technique, however, I can help you loosen the grip that a belief has on you in this moment so you can move into action.  The belief may not be completely gone although this technique will start the change process.

The ultimate goal of any belief change work is to transform the old disempowering belief into a new empowering belief … at the neurological level.  Beliefs are commands to your nervous system and it is on that level that the change needs to occur to be permanent.

Here’s how to shift your sabotaging beliefs in 1 minute or less.

Let’s say that you have the following disempowering leadership belief …

“I can’t coach my team because I don’t have the time.” 

The new empowering belief that you want is …

“I find the time to coach my team and complete all my other priorities.” 

With your disempowering belief, you have 100% certainty.   In your mind, it is fact.  With your new empowering belief, you have 0% certainty, or 100% uncertainty. In fact, it will seem impossible.

The goal of belief change work is to flip flop those numbers, so your empowering belief has much greater certainty than the disempowering belief.

This technique revolves around the following 5 words in the given sequence.  The words will be bridged together shortly in a couple of sentences to open your mind to new possibilities.

NOTE:  Keep in mind the sentence will confuse your conscious mind … and that is intentional.  New possibilities are being planted as your conscious mind – which resists accepting the new belief — goes into confusion.  Such confusion starts to break down the neurology around the old belief.

1. “Can’t”

(disempowering belief – certainty)

            2.  “Could”

     (possibility)

            3.  “Can”

                  (capability)

                        4.  “Maybe”

                             (probability)

                 5.  “Won’t” or “Will” or “Want”

                                          (empowering belief – new certainty)

These 5 words are essentially moving you from certainty that “you can’t do something” to different degrees of uncertainty about your new belief, then back to certainty but this time with your new belief.  This process is based on Rob Ballantine’s principle of certainty.

For our example disempowering and the new empowering belief, here’s one way to bridge the words to create a shift.

Possible Belief Change Verbiage:

“I know you can’t find the time to coach your team (plug in your disempowering belief) yet.  If you could, how can you think about this so you may be able to do this in the future.  Won’t you begin to wonder how to do this now?”

That’s all there is to it!  Now it’s your turn.

Step 1:  Identify a sabotaging belief (beginning with words “I can’t …)  and the empowering belief you want instead.

Step 2:  Find a partner and say your disempowering belief to that person.

Step 3:  Have your partner say the above belief change verbiage, plugging in your disempowering belief as indicated.  Ideally, your partner’s pace should start slow and then speed up as he/she recites the second sentence.

If you can’t find a partner, you can do this process with yourself.  I suggest going through this 3 step process a few times to deepen your sense of new possibilities.

At the end, notice the difference in your state … the difference in your experience of the old belief … the difference in your openness to a new outcome.

To summarize, start to detect your sabotaging leadership beliefs through your language. Then run one of those limiting leadership beliefs through the 5 word chaining process, as scripted above.

Voila! You are on your way to moving through the big brick wall in your mind … with no effort.   Relish in the new possibilities for yourself with this new technique.  They are endless.

___________________________________

Denise Corcoran – CEO, The Empowered Business^TM – helps growth-seeking companies develop game-changing leadership teams and organizations that drive and sustain profitable growth by design.   Denise can be reached at denise@empoweredbusiness.com or www.empoweredbusiness.com.

The post How Leaders Break Through Sabotaging Beliefs … Rapidly appeared first on The Empowered Business.

Does any of these sound familiar?

• You aspire to achieve great things, yet stay “small” for fear of failing.

• What about the thousands of dollars you’ve invested in leadership books and training, yet still find yourself stuck in the same rut and don’t know how to get out?

• Are you continuously swamped by the endless hours that your role demands, yet get diminishing returns from all your efforts?

You are not alone.   Most leaders harbor fears, negative thoughts and emotions that seriously undermine their achievements.  Here is one such story.

How One High Performing Leader Was Sabotaging His Own Potential 

About 10 years ago, I worked with a leader being groomed to become President of a fast growing company.  He was ambitious, smart and a quick learner.  He thrived on achieving big goals and was the high performing potential that every CEO dies for.

From outside appearances, there was nothing stopping him to take the company to the next level.  Or was there?

The CEO asked me to coach this new leader around becoming a team player.  His behaviors at executive meetings gave the appearance that his personal agenda was more important than the team/company agenda.

The truth was …  his personal agenda was more important at that time. In his mind, sacrificing his desires for team goals meant not achieving personal success.  He was stuck in “either-or” thinking and that was preventing him from gaining the trust and credibility of his team.

While your limiting leadership beliefs may be different, what you do have in common is that nothing will change unless you change on the inside first. External change by itself – ie., behaviors, actions or skills/knowledge — is never the solution.

While change is a multilevel complex process, this leader needed to change on the belief level to realize a rapid breakthrough. 

Because beliefs are powerful thought patterns that drive your emotions, behaviors and action, this article will focus on belief change, although it’s not the only type of change that may be needed.

No leadership or organizational goal can be achieved without the right beliefs in place.   First, let’s take a quick look at the basics of the inner change.

A Simple (but not easy) Formula for Leadership Change

When addressing limited beliefs, the goal is to move you from your present state (problem) to your desired state (goal).  However, inner interference – your internal terrorists — hijack your best efforts to achieve your desired outcome.

Present (Problem) State  +  Resource  =  Desired Change

  ↑   ↑   ↑

Interference

                               (Limited Beliefs or Inner Conflicts)

For you to achieve your desired state/change, the following conditions must be present:

• You must want to change.  

This condition relates to desirability and confidence.  You must be 100% congruent with the change or goal you are seeking.

• You must know how to change.

You must believe that you have the capability to produce desired results.

• You must believe it is possible for you to achieve your desired state and that you deserve to achieve it.

You need to be willing to give yourself time for the change to happen and to integrate the learnings.   You must also believe you are worthy of achieving this outcome.

When these 3 conditions are present, leadership breakthroughs can happen … in an instant.  When one or more conditions are absent, then  you must change some aspect of your mental map to achieve a breakthrough.  That’s where belief work comes in.

How Changing Your Leaders’ Beliefs Changes Company Results

Beliefs are not innocent things.  They are unconscious strongly held convictions that you believe are true and fact, yet they are neither.  They are judgments about yourself, about others and about the world.  They are the lens through which you view everything.  They …

• Influence your perception
• Skew your perspective and decision making in positive and negative ways
• Direct an/or limit your actions
• Shape your character in effective and ineffective ways
• Create the boundary conditions of your thinking
• Drive all behaviors, emotions and subjective experiences

“If you want to uncover your beliefs, just look at your results. “

Your leadership beliefs are the power source for your company’s results and for the culture you’ve created in the present. 

The question is: are those the results and culture you really want?

You say you have a compelling vision.   Do you believe it is possible?

You say you have core values.   Do you have beliefs conflicting with those values that drive different choices and actions?

You say employees matter.  Do you make them feel appreciated, recognized and heard?

You say that you put customers first.  Do they believe it?

 Are your results matching what you say you want?   If not, it may have nothing to do with the words you are saying; it could be that your employees may not believe them.

In the end, you have one of two choices.

Either you can keep going as you are and live with your current problems OR you can kick those sabotaging beliefs to the curb for good.  If you chose the later, read on.

Types of Beliefs Every Leader Needs to Know About

All beliefs can be categorized into one of three types.  Knowing how each type effects you and your organization is crucial to the change process.

1. Beliefs about Cause

We all have beliefs about cause.  They are reflected in your goals, plans, actions and decisions.

Beliefs about cause are implied in the form … “X” causes “y.”  Let’s take a look at examples.

What do you believe …

• Are the traits of great leaders?
• Drives high performance in an organization?
• Motivates employees?
• Is the reason for your unrealized goals?
• Makes your company successful or not successful?

Whether you realize it or not, these are all beliefs.  Not facts.  Not truth.  Simply beliefs. 

They may not even be your beliefs.  Many of your leadership beliefs, especially about cause, come from books, workshops, other leaders, etc.   Taking on those beliefs may or may not serve you and the results you want.

The point is … as a leader, you must challenge every belief about “what causes what” to realize different outcomes.

2.  Beliefs about Meaning

Our brains are meaning-making machines.  We give meaning to past and current experiences, behaviors (ours and others’), communications (words and non-verbal), etc.

Beliefs about meaning are implied in the form … “x” means “y.”  Let’s take a look at examples.

• What does it mean that your profits have declined for the last 3 months?
• Does it mean you have to cut staff?
• Does it mean you’ve failed?
• What does it mean that an employee has not met your expectations?
• Does it mean they are unmotivated?
• Does it mean you did not communicate clearly?

Beliefs about meaning result in behaviors congruent with that belief.  For example, if profits fell and you believe it was from a bad decision, you will hold back in future decisions or taking necessary risks.

3.  Beliefs about Identity

Beliefs about identity include cause, meaning and boundaries.  When you change beliefs about your identity, it means that somehow you are/will be a different person.

Changing beliefs at the identity level is one of the most profound breakthroughs you can experience. It transforms who you are at your core and every aspect of your life.

Let’s look at examples.

• What causes you to do something as a leader?
• Do you see yourself as competent leader?
• Do you believe you don’t deserve to succeed?
• To hold your employees accountable, do you believe you have to become a dictator or control freak?
• Do you fear that you won’t be liked by your employees if you take tough actions or make tough decisions.

To summarize … beliefs may be beliefs of cause, meaning or identity.  They may be about the world around you (eg., experiences or other people) or about yourself and your identity.

Beliefs are unconscious habitual thought processes that either undermine you or enhance you and your desired outcomes.

Nest step … Read the companion article — How Leaders Breakthrough Sabotaging Beliefs … With Velocity –  to learn how to detect limiting beliefs and simple ways for changing them to experience a rapid leadership breakthrough.

The post The Secret to Rapid Leadership Breakthroughs appeared first on The Empowered Business.

Photo Credit: David Niblack

This final part of our accountable leader series addresses my top 10 leadership and culture practices for a strong accountability organization.

Keep in mind that the 6 internal drivers, addressed in parts 1 and parts 2, account for as much as 90% of your performance and results, including accountability.  Practices by themselves, can’t drive accountability.  They can only reinforce and support a healthy accountability mindset.

From Accountability to High Performance: Top 10 Leadership and Culture Practices To Make That Giant Leap

To build a high performance organization, a strong accountability mindset and practices must be embedded into your company’s DNA.  The two combined catalyze your organization to move from struggle to thriving, from crises to momentum, from inertia to growth.

Below are my top 10 most important leadership and culture practices necessary to make that leap.

1.  Set goals that truly motivate and excite your employees.The first step to a strong accountability culture is to set goals across the entire organization. However, nice sounding goals on paper does not guarantee achieving them.  Most leaders overlook the missing ingredient that drives achievement — MOTIVATION. Employees must be motivated to “want” to achieve their goals.

Below are a few ways to help your employees set goals that they want to achieve.

• Establish goals that challenge them.  Studies have shown that difficult goals result in higher levels of performance than easy goals.

• Elicit each employee’s personal goals and find a way to help them achieve personal aspirations in conjunction with their workplace goals.

• Help employees identify their jobs’ essence – ie: the higher purpose of why that role exists – to appeal to their fulfillment needs.
  

2.  Define outcome or results-based job descriptions that align with company goals.

‘Old style’ skills and competencies job descriptions are poor predictors (or motivators) of future success.  To truly drive results though your people, every leader and employee should have a results-driven job description that identifies their top 3 -5 outcomes, along with clearly defined success measures to be tracked throughout the year.

I also include a more comprehensive set of important factors, when working with leaders, such as: critical success factors; connection to company goals, resources needed; shared vs. sole responsibility; action plan; and what factors could derail achieving the outcomes.

3.  Hire for attitude and motivation; teach the skills.

A recent study showed that almost 50% of new hires left in the first 18 months.  Of those, 89% left because of ‘attitude fit’ issues, while only 11% left because of lack of skills.

The below table illustrates the tradeoff of hiring for motivations vs. competencies and the level of performance you can expect. Hiring for motivation and attitudes over skills is critical to build strong accountability and high performance.

                                         From Under-Performing to Top Performing:

                                         The Motivation vs. Competency Relationship

4.  Make sure your employees have the necessary skills/competencies, tools and resources to succeed in their role.

While the predominant drive of performance is motivation, having the necessary competencies and tools are essential for an employee to act on his/her motivation.

If a role is “too big” for an employee – ie: they lack the skills to succeed, then it is essential to teach, coach and train your employee so they can achieve their goals.

In your employee’s outcome based job description, identify the skills to succeed, where the gaps are and a development plan to eliminate those gaps.

5.   Set clear expectations that your employees understand and agree to.

While leaders often understand the need for clear expectations, many overrate their ability to deliver on the level of clarity needed.  Because of differences in perceptions, language and the meaning given to it, too often a leader’s intended communication is not received or interpreted by their employees in the same way. This is the #1 reason for unmet expectations.

To avoid such a breakdown, at a minimum,

• Communicate expectations in concrete terms – ie: answer all calls within 3 rings.

• Ask employees to repeat back what expectations they heard.

6.  Elicit employee’s emotional buy-in for trust and commitment.

For many leaders, developing a strong accountability organization can be harder than it seems.  The common blind spot is not getting your employees’ emotional buy-in about the importance of accountability.

Buy-in involves capturing the hearts and minds of your employees to take ownership of their roles AND to take ownership of company results.

According to a study done by Partners in Leadership, executives reported that …

…only 10% of their employees fell into the “Buy-in” category, while 84% were seen as either “Comply and concede” or “Exempt and excuse” in terms of owning organizational results.

When employees buy-in, they act as though your company is their company.  They go beyond the expectations of their role and do whatever it takes for the company to succeed.

How many of your employees would fall into the “Buy-in” category and take ownership of your company’s results?

7.  Reward your employees — on their terms — to increase motivation, drive and commitment.

There are 2 kinds of motivation – intrinsic and extrinsic.  Most companies attempt to motivate employees extrinsically – ie: compensation, bonuses and benefits.

Yet Herzberg – top motivation theory expert – found that extrinsic motivators fall into the category of “hygiene” factors and can only eliminate employee dissatisfaction.  They don’t increase motivation.

On the other hand, intrinsic motivators – such as, achievement, meaningful work and recognition – cost little and have the greatest impact on employee commitment.

As a leader, do you know what the intrinsic motivators for each of your employees are?  How much time do you focus on increasing those motivators?

8.   Be firm and let go of consistent under-performers. 

Consistent under-performers lower the entire organization’s performance. They become a de-motivating factor to other employees.  They consume more of a leader’s/manager’s time when it can be better spent on your high potentials and future leaders.

The first step to improving this situation is to realize that you, as a leader, are part of the problem by avoiding the truth. Do what you can for a defined period of time to coach your under-performers to achieve success.

If improvement is not achieved, the second step is to help the employee to transition to a better suited role or another employer.

9.  Create a daily environment and culture of self-responsibility, self leadership and self-learning.

Self-responsibility is the ultimate trait of a high performing organization.  You can’t have a strong accountability culture without every leader and employee taking responsibility for themselves, behaviors and outcomes.

Self-responsible people are the do-ers of the world, not the “done to.” They refuse to see themselves as victims. They believe that they are in charge of their own destiny.  They are the creators of opportunity, rather than believing they are entitled to it.

While it is beyond the scope of this article to go into “how,” to create a culture of self-responsibility, the 4 mindset and behavioral traits essential for self-responsibility are:

• Commitment – a willingness to do whatever it takes to succeed.

• Ownership — taking ownership for all your results.

• Resilience – ability to bounce back and rise above adversity, crises and failures

• Continuous learning – learning from past experiences and mistakes, always seeking to grow and evolve.

10.  Expand your internal locus of control to drive bigger and better outcomes.

A person has either an internal or external locus of control, depending on to whom or what they assign responsibility for what happens.

External locus equates to a “victim” mindset.  Such people believe that everything happens to them.  They are masters of blame, helplessness and low self esteem.  Nothing is their fault.

Internal locus equates to “the accountable person.”  Such people believe they can control or influence the outcomes in their lives.  Even when events are beyond their control, they know they have options how to respond to such events.  They have self-confidence and a learning mindset.

To increase your internal locus, recognize the fact you always have choice.  Brainstorm other options, take small actions and, most importantly, pay attention to and change your negative self talk.

Summary: 

The goal of this 3 part series is to increase your awareness about the one thing.  In this crazy busy world of business, I know the one thing that makes the biggest difference in you and your organization is the level of your game.

Becoming an accountable leader is the catalyst for transforming your untapped potential into hard-core business results. You can only change the level of your game if you are rigorously honest with yourself about the strength (or lack) of accountability, within your organization.

Use the principles and practices in this series to get started. For more personal feedback about building a strong accountability culture, request our complimentary Leadership Strategy Session to define next steps, given your goals and challenges.  However you proceed, take the next step now!

The post The Accountable Leader: Developing the Right Practices That Ignite Performance (Part 3) appeared first on The Empowered Business.

Accountable Leader

Today’s most successful companies all have one trait in common.  Their high performance organizations are driven by a strong accountability culture.  Yet despite many companies’ well-intentioned efforts to create strong accountability, leaders still struggle to make it a reality.  Mediocrity, lack of execution and operational breakdowns are hallmarks of poor accountability and an out of control, under-performing organization.

The REAL Truth Why Your Leaders are Struggling with Accountability and Under-performing Teams:

• As a leader, you can’t develop strong results-driven accountability with your team unless you have strong personal accountability with YOURSELF.  This capability is part of self leadership.  You can’t hold others accountable if you don’t take responsibility for your own actions, behaviors, attitudes, beliefs, choices and results.  Because employees model what leaders do, a leader’s weak personal accountability perpetuates a cycle of poor  organizational performance.
• As a leader, you lack critical “soft,” people skills — such as addressing interpersonal conflict, and engaging and motivating employees — that drive organizational accountability and performance.
 Employees follow you and are motivated to perform for their reasons, not yours.  For this reason, weak leadership “soft” skills cripple employee engagement and performance and is a costly epidemic in today’s business world.
• Most leaders lack the necessary mindset, capabilities and practices to drive strong accountability – a “must” for high achieving organizations.  Strong accountability starts first with the right mindset.  No performance system, set of metrics or people practices by themselves can make up for a lack of understanding what healthy accountability is and is not.  Lacking the right mindset perpetuates accountability breakdowns and a low performing organization.

The Accountability Mindset Your Leaders and Employees Need Instead to Drive Growth and Profitability

Your mindset is your mental map, cognitive filters and internal glasses that color your view of yourself and the world.   These mental filters drive your thoughts, feelings, motivations, behaviors, communications and, ultimately, results …  without your conscious awareness.

From a leadership standpoint, I call these mental filters your inner leadership game.   As a leader, the most important game you will ever play is the game within your mind. 

Let’s look at the components of your inner leadership game for building strong accountability and a high performance organization.

Grand Purpose/Vision

Often organizations treat accountability as an end in itself, rather than as a means to an end. Such organizations narrowly focus on the how of accountability and forget the why. 

Grand Mission

Accountability means more than achieving performance goals.  To motivate your employees to deliver results, accountability requires a profoundly deep understanding why and for whom your employees perform.

Zappos credits its multi-billion dollar success and organizational passion because every employee knows his/her significant role in keeping the Zappos vision alive.

• As a leader, for what grand purpose does your organization exist?  
• To what extent do your employees know that purpose?  
• To what extent are you reinforcing  each employee’s vital role to that purpose?

Values

Values are the qualities and principles you most value.  Your top 3 values drive 90% of our focus, decision-making, time usage, behaviors and outcomes.  If accountability is not amongst those, your attempts will be undermined and lack sustainability.

Important values considerations as a leader for cultivating a strong accountability culture  include:

•  Is accountability an explicit core or operational value for your organization?  is it a top personal value for you?
•  Do you have an agreed upon definition as to what healthy accountability is and what critical behaviors will drive it?
• Are there other values that are perceived by you or your employees as conflicting or competing with accountability in your organization?  If so, how will you resolve that conflict?

If any of the above are not addressed, accountability efforts will suffer.

Beliefs

Beliefs are thought patterns, convictions or judgments about yourself, others and the world around you.  They make up the boundary conditions of your thinking and the parameters of your inner game rule book. 

Most organizations struggle with accountability because of the unconscious negative beliefs their leaders and employees hold about accountability. Those beliefs are often the byproduct  of past negative experiences with accountability during upbringing, with a former employer, etc.  To assess the impact of these beliefs on accountability, ask yourself:

• When you think of  accountability, what associations, emotional reactions or thoughs come up?  Are these associations positive, negative or neutral? 
•  If any negative associations about accountability, how can you redefine it so there is emotional buy-in, organizational alignment and it motivates employees to drive their own results?

This article covered 3 out of the 6 factors of your inner game and its relationship to accountability.  Part 2 will cover the remaining 3 factors: your leadership identity, motivational patterns and emotional state.  Part 3 will cover leadership practices and culture changes critical for a strong accountability organization.

The single most important takeaway is to understand that your inner leadership games drives 90% of your performance and results, including accountability.

If you would like more details about your inner leadership game, I invite you to download a complimentary report:  Wired to Win Big;  7 Inner Game Leadership Strategies for Rising to the Top and Staying There.

Denise Corcoran – CEO, The Empowered Business^TM – helps growth-seeking companies develop game-changing leadership teams and organizations that drive and sustain profitable growth by design.   Denise can be reached at denise@empoweredbusiness.com orwww.empoweredbusiness.com.

The post The Accountable Leader: Developing the Right Mindset That Ignite Performance (Part 1) appeared first on The Empowered Business.