Have you ever experienced in a meeting where a seasoned leader listened intently and then, with exquisite timing, asked one question that shifted the direction, focus and thinking of the entire team?

That is the magic and power of questions!

To move the needle in your organization in 2016, the first place to start is by asking thought-provoking questions.   The 7 questions below are by no means exhaustive. They serve as a starting point to stimulate your own questions.

These (or comparable) questions can make the difference between a successful 2016 and a disappointing one.

Let’s dig in!

7 Leadership Questions That Will Move The Needle in 2016

QUESTION 1: What is your BHAG?

BHAG stands for Big Hairy Audacious Goal, a concept introduced by Jim Collins in his book, “Built to Last.” It is one of the characteristics that distinguishes great companies from mediocre ones.

The best definition that I seen is that a BHAG is a statement of strategic intent. A bigger, bolder, more powerful outcome than goals with a target timeframe of 10 – 30 years from now. It’s your ambitious Mount Everest that you want to climb.

Example …

Starbuck’s BHAG is to overtake Coke as the world’s leading brand.

While asking yourself the question … What is our BHAG? … may sound simple, it’s not always easy to answer.

To learn how to develop and test your BHAG, refer to Collin’s book, Built to Last.

QUESTION 2: For what purpose ….?

When I work with leaders, one of the first things I want to know is the underlying motivation for a particular goal, decision, behavior or even emotion.

This question can help uncover those motivations in 3 powerful ways:

• It forces you to chunk up, get out of the weeds and see your situation with a wider lens from a higher elevation.
• It can uncover your unconscious beliefs about cause and effect relationships which may or may not be true.
• It can uncover whether the underlying reasons for your goals/decisions are for healthy or unhealthy reasons.

With each 2016 goal, ask yourself … For what purpose do you want to achieve that goal?  With each response, ask … for what purpose? … again.   It will help shed light on the following.

• Are you choosing right goals for right reasons?
• If they are the right goals, are they for healthy or unhealthy reasons?
• Are there better goals for better reasons?

Oftentimes when companies decide on new goals, strategies or initiatives, they ASSUME they are the right ones. Challenge that with this question.

QUESTION 3: Is your ladder against the right wall?

“If the ladder is not leaning against the right wall, every step we take just gets us to the wrong place faster.”      Stephen Covey

This is one of my favorite questions to ask at least once a year to make sure my goals, decisions and actions are always aligned with my greater purpose.

How do you know if your leadership ladder is against the right or wrong wall?

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Here’s some questions to ask:

• Do you wake up in the morning excited about your 2016 goals?

• Are your leadership and organizational goals primarily focused on moving up the ladder or do they also serve a greater good?

• What comes first when making leadership decisions – profits or purpose?

• What difference do you want to make in your role? Are you realizing that difference?

If you or your company are experiencing success without a sense of significance, it’s time to put your ladder against a different wall.

QUESTION 4: What’s at stake?

Defining your leadership or company goals is the easy part. Sustainable focus and drive to achieve them – no matter the challenges – is the hard part.

Goal success (or failure) depends predominantly on one thing:

Motivation

By continually asking the question — what’s at stake? – you will..

• Refuel your motivation when the going gets tough
• Create urgency for you and your employees
• Uncover what potentially can be at risk if you do achieve your goals

Below are specific variations of this powerful question to get you started.

What’s at stake …

• … to your company if you don’t achieve your goal this year?

• … to other stakeholders if you don’t achieve your goal?
  • Customers?
  • Employees?
  • Investors?
  • Yourself?
  • The world at large 

• … to your company culture/values if you do achieve your goal?
  • Will your culture possibly be compromised?
  • Will your goals compromise other company priorities?

QUESTION 5: Are you solving the right problem?

A problem well defined is half solved.        Charles Kettering

As a leader, you probably spend considerable time solving problems. Perhaps to the point where you get nothing else done.

Because leaders are action-oriented, the tendency is to jump right to a solution, ASSUMING you are solving the right problem. Yet doing so could cost your company significant resources, time and money. Plus you most likely have not solved the real problem.

I learned this invaluable lesson when I was an executive at US Sprint in the early 1980’s. The company was growing 200% for 5 consecutive years. I got a monthly report of all the key problem areas across the company.

One of the key metrics — # of customer complaints – was sharply increasing. The customer service department wanted to hire more customer service reps.

Yet after digging deeper and asking the question – what’s the real problem, it became clear that engineering’s challenge to install enough transmission capacity to meet the dramatic growth in demand was the real problem.

Next time a problem arises within your organization, take 5 minutes and ask …

Am I solving the right problem?

QUESTION 6: Is your timing correct?

Timing is EVERYTHING in business.

Timing can be the difference between success and failure. It can make or break a product launch, change initiative, new technology or even growing your company.

Yet, for even the best leaders, timing is often an afterthought.   I see it happen often.

Be honest with yourself. For this year’s projects, goals, decisions or initiatives, have you asked yourself … Is this the right timing?

• What will happen if you waited 6 months or a year?
• What opportunity will you miss if you don’t implement now?
• Might you be too early or too late?

If you want to learn more about how to discern right business timing, I recommend William Duggan’s book Strategic Intuition and Sun Tzu’s book, The Are of War. Both should be in every executive’s bookcase!

QUESTION 7: What are your blind spots? What are you missing?

Every one of us has blind spots. Our brains filter out over 99% of outside information because of its limited processing capacity. Such brain limitations create distortions in your thinking and perceptions.

At a leadership and company level, blind spots are costly and sometimes catastrophic. Even the best leaders are challenged by unconscious persistent blind spots.

Below are common blind spots from my work with leaders and organizations. Check how many of these blind spots are or could be true for you. Remember: You may have a blind spot about your blind spots :)).

Leadership (self) blind spots: beliefs and behaviors

• Not seeing your impact on others
• Unaware of your negative beliefs and how they are driving your decisions and behaviors
• Not learning from your past failures and recreating those mistakes over and over
• Assuming that your communications to another is interpreted as you intended

Team & organizational blind spots

• Believing your “once healthy” company culture is still healthy when in fact it is eroding as you scale
• Tolerating (and rationalizing away) mediocre or poor performance
• Avoiding conflicts and tough conversations
• Unconscious, unchallenged (and often erroneous) assumptions driving your goals and strategic plan
• Being overly optimistic

Environmental/external blind spots

• Missing emerging market trends and opportunities
• Assuming you know why your customers buy from you when they actually buy for different reasons
• Perceiving smaller competitors as a non-threat
• Not adjusting your company’s strategies to changing conditions in your industry or environment

BONUS QUESTION: What is YOUR overarching question for the new year?

Now it’s your turn.

What one question – if you asked daily — will help YOU move the needle in a key area within yourself and/or your organization?

For example, if you want to increase your personal productivity, perhaps the question is …

What do I need to stop doing?

Or if you want to increase company revenues, you may ask …

What values drive our customers’ buying decisions?

How can we craft our products/services to those values, thus creating repeat customers?

Questions are the ultimate leadership tool for moving the needle, regardless of the goal or challenge. Now it’s your turn to develop your own list of powerful questions.

Drop me an email if you have questions about how to develop powerful questions :)).

For other articles relating to the power of questions :

• The One Question Every Leader Needs to Ask
• 12 Strategic Thinking Questions That Yield Big Results

The post 7 Leadership Questions That Will Move Your Needle in 2016 appeared first on The Empowered Business.

Your company is growing and has gained recognition and success.  Your culture and employees are thriving and you are so proud of everyone’s accomplishments.

Yet …

you feel something is missing.  You can’t put your finger on what.  After all, it’s been a challenging journey.  In many ways, you and your organization have arrived at its desired destination.

How could something be missing?

Guess what?

You are not alone.

That gnawing feeling of something missing is a positive thing.  It’s a sign your soul is stirring …

To something greater than your role and your company.  To a grander purpose.

You are becoming an awakener.

In today’s ever increasing complexity and change, you are being called to operate at a new level of consciousness.  To transcend your mission statement, competition and engagement practices.

Are ready to make that leap?

What Is a Leadership Awakener?

I am not a teacher, but an awakener.

Robert Frost

Most leaders’ roles and identities evolve.  Let’s take a look at one natural progression of a leader’s role.  Every role is important.

1.   Coach

Traditional coaching focuses on behavior.  The goal of a leader as coach is to improve the behavior of his/her team.

When leaders assume the role of coach, they are observing and giving feedback.  For example – coaching someone how to communicate more respectfully to teammates.

2.   Teacher

Teaching focuses on cognitive skills and capabilities.

A leader wearing the hat of teacher focuses on building  competencies and thinking capabilities – such as how to read a P&L statement or presentation skills.

3.   Mentor

Coaches and teachers focus on the external aspects of performance.  Mentors, however, focus on the internal aspects – ie., employees’ beliefs and values.

A leader wearing the hat of mentor focuses on influencing a person’s beliefs and values in a positive way – such as, believing in him/herself.

4.   Awakener

While awakening is definitely not a common term within organizations, leaders who operate at a high level of consciousness and being are the awakeners in the business world.

A leader as an awakener operates at the level of spirit or Higher Self.   Such leaders have the capacity to transcend their own mental maps (beliefs, values, identity) and connect with a greater Force within themselves and others.

Leadership Awakeners are the Game Changers of the World.

Are you ready to make the leap?

Leadership awakeners think differently. Perceive differently.  Decide differently.  Here are 3 (among many) distinctions.

As an awakener …

You View the Organization as a Hologram

What the heck is a hologram?!

A hologram is a 3 dimensional representation created with the use of a laser using a process called holography.

The fascinating property of holograms is that you can cut it up in tiny pieces and actually create the whole from a single part.

Not only does the whole contain all the parts.  Every part contains information about the whole.

WOW!!  Isn’t that mind blowing?!

The implications to an organization are huge!   The concept of a hologram says that every function … every product/service … every employee contains within it information about your entire company.

Nelson Mandela used this principle in transforming South Africa. He knew that the greatest chance of unifying the country was not through a top-down approach of sweeping changes.

Rather, that unity (the whole) would come from his relentless support of the country’s all white rugby team (a part) in the World Cup.  He rightly assumed that victory would unify the country.  The rest is history.

Applying the holographic property can accelerate success within your company.  Let’s look at 2 examples.

If you are like most leaders, you use a top-down approach in planning or envisioning your future.  That is, you take the whole and you break it into parts.  That approach has merit in certain contexts.

What if … with your next strategic plan, you instead take a bottoms up approach, using the holographic principle?

What if … you were to improve the weakest link in your organization (eg., competencies or efficiencies) and made that the focus of your strategic plan?

How would that one small change impact the performance of the entire organization?

How about applying the holographic principle to problem-solving?

What if … the next time your team solves a customer service or process problem, you focus on solving the bigger organizational issue – such as lack of cohesive teams? 

What would that do to your profitability, productivity and quality?

You See Competition as an Illusion

In our Western culture, we obsess about beating our competition and becoming the best.

That obsession shows in our love for “Best ____” lists and awards.  Fortune’s Top 100 Companies, 50 Best Places to Work for, Inc. 500/5000 and Top 40 Under 40 to name a few.

While competition can be a blessing, fueling higher standards and innovation.   It can equally be a curse.

It conditions you to think in terms of winning and losing or a zero sum game.  Those leaders who operate from a win/lose paradigm can’t see another way.

The truth is …

Competition is an illusion.

You will never win long term with this paradigm.  However, there is a more optimal paradigm from which leaders can operate.

John Nash –- behavioral economist and Nobel Prize recipient – is best known for advancing game theory and the equilibrium principle.

In simple terms, his work showed that …

the best result comes when everyone in a group (team, market, etc.) does what’s best for themselves and for the group.

His findings say that when your company works TOGETHER with — not against – your “competitors,” you ALL will be better off than if you worked at cross-purposes with each other.

Example:  Toyota and BMW have collaborated to create an environmentally friendly luxury car.  They shared costs and knowledge for electric car battery research.  BMW supplied diesel engines to Toyota.  Everybody won, especially the customer.

How might collaborating with a competitor reduce delivery times and costs, open up new markets or strengthen your position rather than weaken it?

Below are additional resources and examples to delve further about collaborating with competitors.

Collaborate with Your Competitors … and Win, 

Friendly Competition:  Competitors Collaborate  (video)

You Know That Perceived Limitations Are Wake-Up Calls

Stop for a moment.  Take inventory of ways you and/or your organization …

·      Struggle or effort

·      Feel fear when your customers or the economy slow down

·      Have hit a ceiling in growth, profits or performance

·      Don’t have money or time for critical projects

Your perceived limitations are your own creation.  Not consciously though.  You are stuck in the limiting confines of your own thinking.

Attribution: Canstock.com

When you hit such limits, you tend to panic at the edge between the known and unknown.  You fight for certainty and control.  Yet more knowledge, analyses and busyness are NOT the answer.

To transcend these limitations, you must awaken to another reality.  The world of Potentiality.  The world of unbounded possibilities.

In this new awakened state, you tap into a greater Force within yourself and beyond yourself.  You fear no challenge.  You are immune to criticism.  Self-power – or knowledge of Self — becomes your true source of power.

The question is … how do you awaken that part?

Here are 2 ways:

1.  Practice “not knowing”

Exploring the unknown opens the door to unlimited creativity and possibilities.

Start with a question or concern.  Let go of all knowledge, assumptions and ready answers.  Adopt a beginner’s mind.  Openness, curiosity, inquiry, reflection and learning are essential.  Take time to explore what you don’t know.  What new possibilities emerge from “not knowing?”

When practicing “not knowing,” you transcend fear of the unknown and engage in new possibilities.  You are excited about opportunities the unknown presents.

2.  Transcend your own mental maps

Your mental map are unconscious filters – beliefs, values, identity, etc. – that drive focus and perception.  These maps ARE the boundary conditions of your thinking.

When I work with leaders, my first goal is to uncover their mental maps.  Then change them to expand possibilities within themselves and then within others.  Because there is no set procedure, there are no steps I can give you for that change.

However, even if it is for a few brief moments initially, you can learn to transcend your mental maps.

Get quiet.   Go to that place within yourself where there are no fears.   No limiting beliefs.  No internal conflicts.  Trust your higher Self to take you there.  You will know you are there because you feel a sense of peace and ultimately pure silence.  It’s from that place new possibilities emerge.

Summary

The ultimate calling of a leader is to awaken the grander purpose and possibilities within themselves and then their employees.

Becoming a leadership awakener is the highest level of consciousness from which you can lead.  You transcend the mental maps, knowledge and expertise that limit your potential.  You lead from a level of spirit that knows no boundaries.

Life and work take on new meaning.  Struggles become a thing of the past.  You are at peace even in the midst of turmoil.

The question is …

Are ready to make that leap?

The post Real Leaders Become Awakeners appeared first on The Empowered Business.

“Leading From Guts” drives extraordinary organizations and a company’s distinctive edge in the marketplace.

The inspiration for this article was the movie “The Rosa Parks Story” – a story about a simple seamstress and civil rights activist with unwavering toughness of character that, in 1955, changed the course of history and segregation in the U.S.

Her unwillingness to relinquish her seat on a segregated bus to a white person set in motion a whole chain of catalyzing events – including imprisonment, a boycott of the Montgomery Bus, a new civil rights organization led by Dr. Martin Luther King, Jr. and a repealing of the segregation law on buses in Montgomery.

This movie – and Rosa Park’s story in general — brought to light the power of “leading from guts,” regardless of one’s role or circumstances in business.

Leading From Guts:  The One Thing That Can Change Everything in Your Organization

For the purposes of this article, I deliberately chose the title Leading From Guts  (rather than Lead With Guts) for a reason.

Leading From Guts implies you already possess the traits and mindset of having guts.  Those traits and mindset make up the core of who you are and how you define yourself as a leader.

Leading With Guts implies that courage is secondary to your leadership role rather than the driving force of how you lead.  While it may sound like a subtle difference, to your employees who seek to follow gutsy leaders, it makes every difference.

Rosa Parks did not lead with guts, she led from guts.  Guts defined how she lived life.  Regardless of the threats on her life, loss of work resulting in lifelong hardship, the ongoing tensions in her marriage, etc., her unstoppable fight for civil rights defined her legacy and her leadership ability to create a movement that altered history.

While your cause may be different as a business leader, the underlying characteristics of leading from guts are the same.  Let’s take a look at those underlying characteristics.

Leaders Who Lead From  Guts …

1.     Are game-changers.  They thrive on doing the “seemingly” impossible.

Rosa Parks fought for a cause no one else thought possible. Even top civil rights activists (including Martin Luther King, Jr.) sought to achieve their goals the “safe” way … to play along with the established segregation rules in Montgomery at the time.  Rosa Parks was not willing to play that game.

Gutsy leaders in today’s business world embody the same spirit as Rosa Parks.  They provoke change by going against outdated norms that prevent them from playing a bigger game and realizing their cause.

• What small thinking in your company do you need to challenge to change the game in your organization?
• When was the last time you attempted to do something that seemed impossible?  
• How will doing so change the game you are playing?

2.     Are crusaders.  They are passionate about their cause and have the guts to act according to their convictions.

With all the injustices that Rosa Parks encountered due to her convictions, she never ran way from conflict, criticism nor condescension.  She stood her ground with composure, sensitivity and a fighting spirit to her cause of civil rights.  Her tenacity to lead from guts resulted in a history-altering movement.

Gutsy leaders know and commit to the driving “cause” of their organization.  For these leaders, their cause transcends goals and plans.  It is visceral.  Their cause becomes an unwavering heroic crusade.  What follows is a evangelistic movement within their organization.

• What’s the crusade your organization stands for?
• How do you help your employees see how their work as “heroic” and connected to your greater cause?

3.     Are fearless, despite being fearful. 

Fearless does not mean without fear (despite the dictionary’s definition). In fact, it’s impossible for any human being to be 100% without fear, as our brains are wired for fear for a reason.

Rosa Parks had fears, just as any other human being.  Yet, she transcended those fears because she was so committed to her cause.

Those leaders who lead from guts have the same scary moments and concerns as you do.  Yet they handle fear differently than other leaders.

They recognize that fear presents them with a choice.  Either they can step up to the opportunity or they can back down and let the fear run them.  As leaders choose the former, so will their employees.

• What gives you the guts as a leader to move beyond your fears?  A well-thought out plan?  Support?  Minimizing risks?
• If fear were not an option, what new bold actions would you take next?

4.     Are rule-breakers and challenge the status quo. 

Rosa Parks deliberately broke the law, despite knowing she would be arrested for not giving her seat to a white male.  Rosa challenged the status quo, not as an end in itself, but rather to make a statement – in her case, for justice.

In the business world, gutsy leaders are motivated to challenge “business as usual.”   They thrive on operating on the fringes and go against the tide because they know the edge is where breakthroughs reside.

As innovators of their industry, their courage and passion to try new things ignites the spark in others to think big and act boldly.  It takes GUTS and thick skin in a business world of followers to take the road less travelled.

• As a leader, what can you do to disrupt status quo thinking and encourage new ideas in your organization?  In your industry? 
• What rules in your organization are obsolete and holding you back?  
• How can you go against your own tide to breakthrough the barriers of what’s possible?

5.     Are movers and shakers.  They “stir up the pot” intentionally to create a revolution in thinking.

Just from one simple act of not giving her bus seat to a white person, Rosa Parks stirred up the pot in a complacent, compliant Afro-American community.  Her willingness to risk her life “stirred up the emotional pot” and one by one the community stood united in boycotting the Montgomery busses for an entire year.

Gutsy leaders agitate the thinking in their organizations and industries on purpose.  They know that complacency, routine and mediocrity are deadly to any company’s future growth and innovation.

They stir the pot to reinvigorate creative thinking, raise the bar and prime their organization for serious growth and market leadership.

• To what extent has complacency, routine and/or mediocrity stagnated the innovation and growth of your organization? 
• How can you intentionally stir up thinking by focusing on opportunity-driven change rather than merely putting out the fires?

6.     Are warriors.  They go the distance no matter what.

Despite her quiet voice and modest manners, Rosa Parks had the moral toughness and mental courage of a true warrior – a human rights warrior.  Her rebellious spirit and dissatisfaction with the Southern way of life sparked a movement for change in the U.S. and beyond.

Those who lead from guts have a will to win for the sake of their cause.  They don’t just want to win; they fight for it.  Yet they understand that change threatens those who value safety at all costs.

A leader’s warrior spirit must overcome the resistance and inertia amongst the troops within their organization – their employees.  Not by force, but through their own belief, passion and confidence backed by actions.

• As a leader, are you willing to fight for your convictions no matter what?
• What resistance must you overcome along the way within yourself?  Within your employees?
• What inner resources must you tap into, to strengthen your will to win?

7.     Are sure-fire decision-makers.  They put their stake in the ground and charge forward with confidence.

Rosa Parks made tough steadfast decisions, even when challenged by authority figures, friends/families and community leaders.  Yet it was her decisiveness that eventually won over others to her cause.

When it comes to decision making, gutsy leaders are a rare breed.  They have developed the chops to make real-time tough decisions with imperfect information and confidently move forward as though their decisions will prove to be correct.

Many business leaders falter in this area.  They fear putting their stake in the ground and keep waiting for more information, without realizing that delay is costly to their organization.

• In your own decision making, how much information is enough  to put your stake in the ground and move on?
• How do you sort for the most important data and filter out the rest to strengthen your decision making muscle?
• What lessons have you learned from past decisions to be better in the future?

Leading from guts starts with believing that you can make a difference, then having the guts to take action based on that conviction.

Even an ordinary individual, like Rosa Parks, demonstrated that courage, tenacity and conviction inspires others to boldly step up and become a part of your bigger cause.  Her life reminds us that a single person can make a profound difference of unimaginable magnitude and change the course of events forever.

What choice will you make?  Will you lead from guts or will you let fear lead you?

Other Related Links

How To Rise To the Top of Your Leadership Game Through Emotional Mastery

Be Rigorous About Your Fears … Otherwise They Will Drive Your Company into the Ground

___________________________________

Denise Corcoran – CEO, The Empowered Business^TM – helps growth-seeking companies develop game-changing leadership teams and organizations that drive and sustain profitable growth by design.   Denise can be reached at denise@empoweredbusiness.com or www.empoweredbusiness.com.

The post Leading From Guts Builds Gutsy Organizations appeared first on The Empowered Business.

It’s that time of the year!  Most business leaders are preparing for an executive off-site to define their company’s future direction for the new year.

Yet, in my 30 years experience of working with leadership teams and companies, the terms “vision,” “mission” and “values” are THE most overused, misunderstood and abused words in the business community today.

Vision statements, mission statements and strategic plans in many companies reduce to mere academic exercises with no real value in driving an organization forward.  Why?  Let’s take a look.

Why Most Company Visions Get an “F”:  The Big 3

1. Your company’s vision lacks the necessary specificity and inspiration to pull your company forward.That is, your vision lacks intentionality, concreteness and emotional teeth on a gut level in what you really want to achieve and who you need to become in the process.Powerful visions grab and motivate people toward your desired future. Weak visions are meaningless superlatives or vague language that have no energy and fall flat on your organization.  How would you rate your vision?
2. Your vision lacks commitment and “ownership.”There is a big difference between wanting vs. deciding a desired future.One is built on hope and maybe’s. The other is backed by 100% commitment to the outcome.The word decide in its Latin root form means to cut off all other possibilities.  While none of us can guarantee our future, owning your future will make it a reality.  Have you chosen to go the distance, no matter the obstacles?
3. Your vision lacks the necessary leadership capacity and infrastructure to drive that vision into everyday activities.While passion, specificity and commitment are all prerequisites for a successful vision, your leadership and organizational capabilities must be at the necessary level to drive it.In the words of Thoreau, “For things to change, we must change.”   The leader and organization you are today cannot take you to where you want to be tomorrow. This often missed piece is why most companies’ visions fail.

Examples of Poorly Designed Company Visions  —  Can you guess the company?

 Before we address the essential ingredients to a well-designed vision, let’s first look at examples of what not to do.

 Example 1:  “To be the most successful computer company in the world at delivering the best customer experience in markets we serve.”

This vision is generic, lacks specificity, is loaded with meaningless puff words, that it could be any company in the computer industry.

Who is this mystery company?    Dell Computers.

Example 2:  “Undisputed Marketplace Leadership.”

Yes, a well known company has adopted this vision statement to drive its future direction.   While it may sound nice as a tagline, it gets the award for pointless generic buzzwords that really say nothing.  The company?  Hershey.

Both of these visions are sadly bland and generic that they could have been thought of by high school students as a homework exercise for their economics project.  It is not what you would expect from experienced senior leaders of well known companies. 

The “Secret Sauce” to Highly Successful Visions:  7 Essential Ingredients How

A company’s vision is like a beautiful work of art.  It’s personal and it connects with you and everyone in your organization deeply. 

The capability to create such a vision is THE single most important responsibility of a leader and a leadership team. 

For your company’s vision to succeed, however, it requires more than a good feeling.  What you need in addition is:

Secret 1:  A compelling vision that wins the hearts and minds of employees, resulting in buy-in and commitment.

According to the dictionary, the word compelling means urgently requiring attention; arousing interest in an irresistible manner.

Compelling visions move employees to action with a sense of urgency, change their behaviors, give meaning to their work and inspire them to reach new levels in their own potential.

Secret 2:  A clear vision that ignites your senses – ie., a vision you can see, hear and feel – to internalize and make it real.


A clear vision should ignite the imagination.  Generating passion about your company’s vision is a right brain activity, igniting the emotional center of your brain.

Most companies’ visions are defined in intellectual, abstract and/or quantifiable terms   While quantifiable outcomes are important later, they don’t motivate people to action.

In order for your vision to excite employees and pull your company forward, it must be described in clear sensory language.  The question to ask yourself is …

As you imagine your company’s new future, what do you see, hear and feel in your mind’s eye that tells you that new future has been realized?

Secret 3:  A big vision that challenges you to bold heights.

Big, bold goals are actually easier, more fulfilling and a heck more exciting to achieve than small goals.

Yet most business leaders get stuck in small thinking because:

• They lack confidence.
• They focus on today and what’s not working, rather than on the future and what can be.
• They have no experience with big and can’t even imagine how to conceive a big bold vision.
• They are overwhelmed with short term demands at the expense of long term possibilities.

The reasons why big visions are easier?  Because they challenge status quo thinking.  They force you to go beyond your comfort zone.  They stir passions and motivations.  Bold visions also catalyze new creative thinking.  And, most importantly, thinking big actually eliminates impossibilities.

Secret 4:  A shared vision that creates synergies, buy-in and cohesion.


Failed visions are usually created by a few leaders at the top.  A successful vision represents the entire voice of your company.  Your employees want to participate in a bigger cause and be involved in the creation and execution process.

The big challenge for business leaders is to create a vision that incorporates the wants, needs and aspirations of those who will be tasked with achieving it — your employees.  Your company’s vision must articulate … what’s in it for them?

Despite what many leaders think, the collaborative process of envisioning with your employees is more important than the actual vision product.  If you hear your employees saying “That’s my vision too” or at least feel like they influenced it, only then do you have a shared vision. 

Secret 5: A concrete vision aligned with your values and purpose.


Your vision is only one stepping stone to a new future.  Your values are your compass of how to get there.  Your purpose articulates the bigger cause or why your business exist.

While having a vision, purpose and clearly articulated values are the first step, the alignment of these 3 foundational elements is what determines success or failure of your vision.

 As best selling author, Jim Collins, notes: There is a big difference between being an organization with a vision statement and being a truly visionary company.

The difference lies in alignment.  The best use of an executive retreat at this time of the year is to look at alignment issues and your plan for eliminating them.

Secret 6: A concrete vision with “feet.”


Strong visions must also be strategically sound.  They must be concrete, tangible and have a clear proof of success.

When I work with executive teams in formulating their vision, I ask them to address critical strategic questions as part of their vision to give it “feet.”  Such as …

• What obstacles and challenges did your company have to overcome to achieve your vision?  What did you have to do extraordinarily well?
• What “enemies” (external or internal) did you have to defeat along the way?
• What do your competitors now envy the most about you?
• What new boundaries … ie, what you said ‘yes’ and what you said ‘no’ … did you need to have in place?

Secret 7:  A memorable vision that tells a story.

To create a powerful vision, you must articulate it as an unfolding story – both about the destination and the journey.

Why a story, not a statement?  Most visioning and vision statements miss the pathos element, or emotional connection. If I got $5 each time a company’s vision declared becoming the employer of choice or a talent magnet, I would have retired a long time ago :).

Vision stories, however, unite, create trust, are easy to remember and are transformative.  Great vision stories reveal the hero within us all. 

What is the future vision story that your leadership team will write that ignites the energy and the emotion to sustain action  on days even when nothing seems worth it?

Contact me for specific resources to get started on your memorable vision story.

As your leadership team gets ready for 2014, may you get started writing your magnum opus company’s future story.  May your visions allow you and your company to become larger than what you ever thought was possible.  Happy 2014!

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Denise Corcoran – CEO, The Empowered Business^TM – helps growth-seeking companies develop game-changing leadership teams and organizations that drive and sustain profitable growth by design.   Denise can be reached at denise@empoweredbusiness.com or www.empoweredbusiness.com.

The post Creating a Vision That Pulls Your Company Forward appeared first on The Empowered Business.

Purpose — different than a company’s mission — is the single most important factor driving intrinsic motivation in companies.  When your employees understand and align with THE reason why your business exists … your rallying cause … your contribution to the world that — above all else including salary, bonuses and perks — will catalyze top performance.

One of the best exercises I have seen for uncovering purpose, comes from Daniel Pink’s book, “Drive:  The Surprising Truth About What Motivates Us,”  called “What’s Your One Sentence?”  Watch this 2 minute video from Daniel Pink himself, offering sample “one sentence” purpose statements from grammar school kids to adults.  I was deeply moved with the power and simplicity that a single sentence — with meaning and purpose — can have.  Enjoy!

The post Catalyzing Company Performance With Purpose appeared first on The Empowered Business.

Accountable Leader

Today’s most successful companies all have one trait in common.  Their high performance organizations are driven by a strong accountability culture.  Yet despite many companies’ well-intentioned efforts to create strong accountability, leaders still struggle to make it a reality.  Mediocrity, lack of execution and operational breakdowns are hallmarks of poor accountability and an out of control, under-performing organization.

The REAL Truth Why Your Leaders are Struggling with Accountability and Under-performing Teams:

• As a leader, you can’t develop strong results-driven accountability with your team unless you have strong personal accountability with YOURSELF.  This capability is part of self leadership.  You can’t hold others accountable if you don’t take responsibility for your own actions, behaviors, attitudes, beliefs, choices and results.  Because employees model what leaders do, a leader’s weak personal accountability perpetuates a cycle of poor  organizational performance.
• As a leader, you lack critical “soft,” people skills — such as addressing interpersonal conflict, and engaging and motivating employees — that drive organizational accountability and performance.
 Employees follow you and are motivated to perform for their reasons, not yours.  For this reason, weak leadership “soft” skills cripple employee engagement and performance and is a costly epidemic in today’s business world.
• Most leaders lack the necessary mindset, capabilities and practices to drive strong accountability – a “must” for high achieving organizations.  Strong accountability starts first with the right mindset.  No performance system, set of metrics or people practices by themselves can make up for a lack of understanding what healthy accountability is and is not.  Lacking the right mindset perpetuates accountability breakdowns and a low performing organization.

The Accountability Mindset Your Leaders and Employees Need Instead to Drive Growth and Profitability

Your mindset is your mental map, cognitive filters and internal glasses that color your view of yourself and the world.   These mental filters drive your thoughts, feelings, motivations, behaviors, communications and, ultimately, results …  without your conscious awareness.

From a leadership standpoint, I call these mental filters your inner leadership game.   As a leader, the most important game you will ever play is the game within your mind. 

Let’s look at the components of your inner leadership game for building strong accountability and a high performance organization.

Grand Purpose/Vision

Often organizations treat accountability as an end in itself, rather than as a means to an end. Such organizations narrowly focus on the how of accountability and forget the why. 

Grand Mission

Accountability means more than achieving performance goals.  To motivate your employees to deliver results, accountability requires a profoundly deep understanding why and for whom your employees perform.

Zappos credits its multi-billion dollar success and organizational passion because every employee knows his/her significant role in keeping the Zappos vision alive.

• As a leader, for what grand purpose does your organization exist?  
• To what extent do your employees know that purpose?  
• To what extent are you reinforcing  each employee’s vital role to that purpose?

Values

Values are the qualities and principles you most value.  Your top 3 values drive 90% of our focus, decision-making, time usage, behaviors and outcomes.  If accountability is not amongst those, your attempts will be undermined and lack sustainability.

Important values considerations as a leader for cultivating a strong accountability culture  include:

•  Is accountability an explicit core or operational value for your organization?  is it a top personal value for you?
•  Do you have an agreed upon definition as to what healthy accountability is and what critical behaviors will drive it?
• Are there other values that are perceived by you or your employees as conflicting or competing with accountability in your organization?  If so, how will you resolve that conflict?

If any of the above are not addressed, accountability efforts will suffer.

Beliefs

Beliefs are thought patterns, convictions or judgments about yourself, others and the world around you.  They make up the boundary conditions of your thinking and the parameters of your inner game rule book. 

Most organizations struggle with accountability because of the unconscious negative beliefs their leaders and employees hold about accountability. Those beliefs are often the byproduct  of past negative experiences with accountability during upbringing, with a former employer, etc.  To assess the impact of these beliefs on accountability, ask yourself:

• When you think of  accountability, what associations, emotional reactions or thoughs come up?  Are these associations positive, negative or neutral? 
•  If any negative associations about accountability, how can you redefine it so there is emotional buy-in, organizational alignment and it motivates employees to drive their own results?

This article covered 3 out of the 6 factors of your inner game and its relationship to accountability.  Part 2 will cover the remaining 3 factors: your leadership identity, motivational patterns and emotional state.  Part 3 will cover leadership practices and culture changes critical for a strong accountability organization.

The single most important takeaway is to understand that your inner leadership games drives 90% of your performance and results, including accountability.

If you would like more details about your inner leadership game, I invite you to download a complimentary report:  Wired to Win Big;  7 Inner Game Leadership Strategies for Rising to the Top and Staying There.

Denise Corcoran – CEO, The Empowered Business^TM – helps growth-seeking companies develop game-changing leadership teams and organizations that drive and sustain profitable growth by design.   Denise can be reached at denise@empoweredbusiness.com orwww.empoweredbusiness.com.

The post The Accountable Leader: Developing the Right Mindset That Ignite Performance (Part 1) appeared first on The Empowered Business.